Remote Desktop type stuff...

box · 30 Jun 2009 at 23:36

Need to pick your brains a bit guys...

I've just put together an old P4HT system for the grandparents as an internet/word processing PC - they've wanted one for a while and I couldn't bear to see them pay D£LL over £300.

I'm heading over to their house to get everything set up soonish, but from there on in they're on there own unfortunately - they live on the other side of the country so it's not really feasible to keep going over there to fix things.

I've set them up with a standard privilege account on XP Pro, so hopefully there won't be too much that can go wrong. They're not ICT illiterate, but they're not that tech-savvy by any means. Can I restrict the account any further to prevent problems?

My main query is with regard to remote desktop though. I'd like to get a system setup whereby there is an easy way for me to be able to remotely control their computer, by whatever means possible.

Windows Remote Desktop is very versatile, but then again I prefer something like LogMeIn for its simplicity. This is something that needs to reqire as little user input from them as possible.

Solutions anyone?

Thanks!

Pho · 30 Jun 2009 at 23:38

http://www.teamviewer.com/

Paul11 · 30 Jun 2009 at 23:38

team viewer

edit:

beaten too it, ....

box · 30 Jun 2009 at 23:50

Ah cool. So I can install TeamViewer host on the P4HT and have that running constantly. Then when I need to connect I just do what I need to from my end. Awesome.

I'm assuming though, that some information about the location of the PC sharing its desktop is stored on this company's servers at some point in order for my client to be able to locate it?

Pho · 30 Jun 2009 at 23:57

It generates a unique ID for the PC, so you use that + a password to connect. It also gets around port forwarding problems.

You can create a teamviewer account and add that ID to your account for easy access too.

bigdunc · 1 Jul 2009 at 00:03

I find it easier to create a logmein account and install it on the pc when you install it. It is free and I find it better and quicker than teamviewer. You can add teamviewer as well if you want a backup option.

box · 1 Jul 2009 at 00:19

Pho said:
It generates a unique ID for the PC, so you use that + a password to connect. It also gets around port forwarding problems.

I know, but this ID alone doesn't tell my PC exactly where to find the other one. There must be a reference server somewhere with more details?

box · 1 Jul 2009 at 00:35

Nevermind, this looks legit enough. As was suggested, I'll install both LogMeIn and Teamviewer for backup's sake.

Thanks guys!