Replace damaged motherboard

LondonGman

LondonGman

LondonGman

Associate
Joined
29 Aug 2014
Posts
15
This is on behalf of a mate. he bought the following from Overclockers

  • Team Group Vulcan T-Force 8GB (2x4GB) DDR4 PC4-19200C14 2400MHz Dual Channel Kit - Grey (TLGD48G2400
  • Kolink KL-500M 500W 80 Plus Bronze Modular Power Supply
  • WD 1TB Blue 7200rpm 64MB Cache Internal Hard Drive (WD10EZEX)
  • Intel Core i3-8300 3.7GHz (Coffee Lake) Socket LGA1151 Processor - Retail
  • Asus Prime H310M-K Intel H310 (Socket 1151) DDR4 Micro-ATX Motherboard
  • Asus GeForce GTX 1050Ti Cerberus AE 4096MB GDDR5 PCI-Express Graphics Card
  • Asus PCE-N15 300Mbps 802.11B/G/N Wireless PCI-E Network Adapter
  • Microsoft Windows 10 64-Bit DVD - OEM (MS-KW9-00139)
  • Kolink Refractor Midi Tower Gaming Case - Black
  • Cooler Master Devastator III Combo Gaming Bundle 7 Colour LED Backlighting - UK Layout
  • Asus 24x DVD±RW DRW-24D5MT SATA ReWriter - Black (OEM)
it would not boot up and after sending the parts back, Overclockers responded with

Dear xxxxxxx,

The product MB-6BM-AS on RMA347073 has been returned to you. It has been rejected for the following reason.

"Bent CPU Socket Pins. Warranty Void"

Regards,
Overclockers UK - Support
Click to expand...

Now I advised this guy from the beginning to seek advise on this forum on components like I did here. Now that he has to replace the mobo he has asked me to ask this community for advice on whether to continue with the same motherboard or choose another.
I am not expert but having a micro ATX in a full case seems weird. Thanks
 
LondonGman said:
This is on behalf of a mate. he bought the following from Overclockers

  • Team Group Vulcan T-Force 8GB (2x4GB) DDR4 PC4-19200C14 2400MHz Dual Channel Kit - Grey (TLGD48G2400
  • Kolink KL-500M 500W 80 Plus Bronze Modular Power Supply
  • WD 1TB Blue 7200rpm 64MB Cache Internal Hard Drive (WD10EZEX)
  • Intel Core i3-8300 3.7GHz (Coffee Lake) Socket LGA1151 Processor - Retail
  • Asus Prime H310M-K Intel H310 (Socket 1151) DDR4 Micro-ATX Motherboard
  • Asus GeForce GTX 1050Ti Cerberus AE 4096MB GDDR5 PCI-Express Graphics Card
  • Asus PCE-N15 300Mbps 802.11B/G/N Wireless PCI-E Network Adapter
  • Microsoft Windows 10 64-Bit DVD - OEM (MS-KW9-00139)
  • Kolink Refractor Midi Tower Gaming Case - Black
  • Cooler Master Devastator III Combo Gaming Bundle 7 Colour LED Backlighting - UK Layout
  • Asus 24x DVD±RW DRW-24D5MT SATA ReWriter - Black (OEM)
it would not boot up and after sending the parts back, Overclockers responded with



Now I advised this guy from the beginning to seek advise on this forum on components like I did here. Now that he has to replace the mobo he has asked me to ask this community for advice on whether to continue with the same motherboard or choose another.
I am not expert but having a micro ATX in a full case seems weird. Thanks
Click to expand...

Bent CPU socket pins are not covered under warranty, its considered and end user damage as they know it wasn't sent out like that, best advise, get a magnifying glass and a pin or some long thin tweezers and fix them yourself, its dead easy to do, you just have to be careful you don't snap them off completely, theres loads of video's on youtube how to do it.

If he bent loads of them, then he may as well buy a new board as it might be more trouble than its worth, if its 2 or 3 then id defo fix it.
 
It is not mine, posting this for him and at £50 for the damaged motherboard, I think the guy simply wants to replace it.

The question is if he should go with the same motherboard or replace it with a better model. If better, what do you suggest.

I simply gave the back story to explain why we have the above listed specs.
 
LondonGman said:
It is not mine, posting this for him and at £50 for the damaged motherboard, I think the guy simply wants to replace it.

The question is if he should go with the same motherboard or replace it with a better model. If better, what do you suggest.

I simply gave the back story to explain why we have the above listed specs.
Click to expand...

Like I said, save your mate £50 and fix the bent pins, doesn't matter if you spend another £50 or more on a better motherboard, if he bends the pins again, he's got another knackered motherboard, then what......they are very very easy to bend, simply putting the CPU in the socket at the wrong angle or dropping it in too quickly will bend the pins.

https://www.youtube.com/watch?v=1fkioojsxX8&t=119s
 
There's not much wrong with his choice of motherboard just take more care installing the cpu if he buys a new one

Just wondering why he didn't buy atx board
 
siumatfung said:
Just wondering why he didn't buy atx board
Click to expand...

I asked him the same question when I saw the build but I don’t think he realised the different mobo sizes. He used to build PC’s back during the Intel 386 Pentium, Power VR and Creative SoundBlaster days. Then he has been a Mac user ever since. His son wanted a gaming PC and he wanted to do the build himself.
 
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