Replacement or repair?

[Olibubble]

I bought a macbook in january this year.
So far it has had a charger replaced due to a problem, after 2 weeks. The man at the apple shop said there was nothing wrong with it and sent me away.
2 weeks later, it was faulty again, and I had to have it replaced.
http://forums.overclockers.co.uk/showthread.php?t=17860267

then I had a problem with the internet on it. It would not connect to the router at all.
http://forums.overclockers.co.uk/showthread.php?t=17856382

then I had a problem with the cd slot, in that every disk i put in gets stuck and refuses to eject.
http://forums.overclockers.co.uk/showthread.php?t=17817692

then I have also had the discoloration problem.
http://forums.overclockers.co.uk/showthread.php?t=17859612

now tonight, literally in front of my eyes it cracked.
http://forums.overclockers.co.uk/showthread.php?t=17859506

Needless to say, after 3 months of using it, I am not happy at all with this. I know other people with older macbooks with no problems at all! Yet mine has had all these problems in this amount of time.

Do you think they would replace the macbook because of this?

 

[Irish_Tom]

I think considering the amount of time you've had it, you should be able to get it replaced quite easily - especially if you let them know how many problems you've had.
Do you have Applecare? You're still within the hardware support time anyway but it can't hurt.

Sometimes you really have to push for it though. Different circumstances but a mate of mine had his MBP go wrong and he had to send it back to Apple 3 times before they agreed to just replace it. That was a HDD problem though which is harder to prove and not as visible as the physical damage yours seems to have suffered.

Good luck and let us know how you get on.

Panzer

 

[gumbald]

Push for it, they can only say no, but they might say yes

 

[Olibubble]

I think considering the amount of time you've had it, you should be able to get it replaced quite easily - especially if you let them know how many problems you've had.
Do you have Applecare? You're still within the hardware support time anyway but it can't hurt.

Sometimes you really have to push for it though. Different circumstances but a mate of mine had his MBP go wrong and he had to send it back to Apple 3 times before they agreed to just replace it. That was a HDD problem though which is harder to prove and not as visible as the physical damage yours seems to have suffered.

Good luck and let us know how you get on.

Panzer

Yes, I bought applecare with it. I have called applecare, or been into the store each time I have had a problem, so they should have a record of the problems I have had.

 

[nav...]

1 make video about problems.
2 record dropping it off at mac store in disgust.
3 blog about it and get it on digg
4 profit.



but yeah, just be as forceful as possible when in the mac shop or take someone along who can be