Report Website Mistakes!

fiveub · 25 Nov 2013 at 14:39

At Overclockers UK, we are always striving to be the best. This thread is for you to help us, which then helps you!

We are making great effort to provide the best information we can to allow for a purchase that is right for you. With thousands of products on our website, unfortunately mistakes can happen so this is where you, the community can help.

This thread is for everyone to collaborate and report anything relating to any typos/mistakes on our website.

Currently, any errors spotted are being created in a new thread in different sub-forums, so I wanted all reports to go here. That way, I am subscribed to this thread so I will get the mistakes as they happen and correct them as soon as possible! - Because at the moment I just come across threads, which means I can miss mistakes, or it can take me a while to notice them.

So post here any typos/mistakes you see on our website, and we will do our best to correct them as soon as possible!

Thank you.

***EDIT***

Please report any bugs or mistakes here:

http://forums.overclockers.co.uk/showthread.php?t=18698588

fiveub · 25 Nov 2013 at 15:37

I will make this a sticky later, just want it to bounce around GH for now, so people see it.

I will keep it in this section, as this is where most people tend to report any website mistakes. Also, I want it all contained in this one thread so it is easier for me.

fiveub · 25 Nov 2013 at 16:41

Mmmm this thread may have been a bad idea.

Only kidding, all this is great. Cannot promise changes straight away, but it is a list to work on.

fiveub · 25 Nov 2013 at 16:47

Keeping them here will be fine, keep it all in one place.

fiveub · 25 Nov 2013 at 16:59

Hyburnate said:
Thread needs stickying and moving to a more suited forum

I'll go on the hunt. For some bits.

May I ask why it takes a while for it to be updated, I mean is it more theres not a dedicated person to do the job?

We have people who upload the products and descriptions, but with the thousands of products we upload some things can be missed. - Things may take time to be changed because of being busy, access to the website, and authorisation and agreement. Not everyone has access to changing the website, which is probably a good thing.

fiveub · 25 Nov 2013 at 17:01

*Closes blinds*

fiveub · 26 Nov 2013 at 10:53

Thanks guys. Have reported the more buggy side of things, these will obviously take a little longer.

fiveub · 26 Nov 2013 at 10:54

teppic said:
http://www.overclockers.co.uk/showproduct.php?prodid=MB-559-AS

The info says:

AMD 990FX Chipset, x4 DDR3, x3 PCI-E x16, x2 PCI-E x1, x1 PCI, x6 SATA 6GB/s, x2 SATA 3GB/s, x2 eSATA, x1 Gigabit LAN, x4 USB 3.0, x14 USB 2.0, Realtek 7.1 Audio, SLI & Xfire Support

It's 990X, not 990FX.

That has just been fixed, thank you.

fiveub · 26 Nov 2013 at 16:45

VAT.

fiveub · 3 Dec 2013 at 10:02

Back from iSeries. Thanks guys.

fiveub · 5 Dec 2013 at 15:46

The pricing error is something we are looking to fix, for some reason the "Was" price doesn't update correctly. This is like this on a lot of products.

It is more about the website product descriptions.

fiveub · 16 Dec 2013 at 15:00

fiveub · 17 Dec 2013 at 09:52

fiveub · 30 Dec 2013 at 12:11

Thank you everyone.

fiveub · 2 Jan 2014 at 09:53

fiveub · 6 Jan 2014 at 11:23

All should be sorted/fixed.

fiveub · 29 Jan 2014 at 09:12

Looking into these.

fiveub · 3 Feb 2014 at 09:30

Shall be fixed.

fiveub · 6 Feb 2014 at 14:35

fiveub · 7 Feb 2014 at 11:03

Thank you, should be fixed.