Return my seagate or not?

EDDS

EDDS

EDDS

Associate
Joined
11 Aug 2006
Posts
1,061
Location
Essex
my hard drive is still under warranty and its started making a funny noise every now and again, but just now it started clicking then shut down the pc, i tried restarting for about half hour and it wouldnt detect the hard drive at all, now i've got it to windows again, but is this looking like it will fail completely very soon? im just backing up a few bits and bobs, most of my data is on my windows home server anyway, but shall i send this back to seagate or not? im not sure if i should as its working now so seagate might say theres nothing wrong with it.

i've just downloaded seatools and going to run that in a mo.



hmmm.. fail....
 
Last edited:
I'd return it. Thats what i'm having to do with my 2nd in 1 and half years 500gb seagate which was in fact a replacement for my first drive that died and i only got the drive replaced in sept/oct last year.

If you do the tests again trying the long or short DST first and it fails you should get a New button i think next to or in place of the help button (forgotten where it shows it) this gives you a popup window and in there somewhere you can click on a link which if i remember correctly takes you to the seagate site and inputs your serial, model number and a special code which is generated by seatools and used in order to show that a drive has failed a test and is indeed faulty so that seagate can ensure that the drive they get is faulty and not a fully working drive which wastes their time.

This should be helpful to you as it to me because in my case my drive works (not very well though) and shows up fine which would suggest there is nothing wrong but since it has has failed the tests and i got a code from seatools and used it when setting up my RMA seagate can't then say there is nothing wrong.
 
Last edited:
My seagate drive was being like that for a few months then it just died. I literally got and RMA, sent it off and within 4 days from me sending the old one I had a brand new one sitting in my PC. Go for the replacement.
 
I'm sending my drive away today and apart from the annoyance that i have to send it away i know that seagate are very quick at getting a replacement drive sent out.

If you do have to RMA your drive i can safely say that you will not have any problems as seagate's RMA service is great and quick.
 
You must log in or register to reply here.
Back
Top Bottom