Return my zotac 3080?

[Grayfox_83]

Hi all. I got my Zotac RTX 3080 trinity oc back in November and I wish now that I returned it back then because I wasn’t happy with the fan noise and the rgb wasn’t working. I paid £850 including postage.

The fans, when running demanding games (with a custom fan curve) is unbearable. I have also an under volt set and my clock are @ 1845mhz no memory oc.

I contacted OCUK yesterday early morning about returning it, either for a different 3080 from another manufacturer or a full refund.

What are the chances that they will do something for me? Has anyone else returned their 3080?

Thanks in advance.

 

[Grayfox_83]

Unless its faulty which with your rgb not working, i think they would take it back. Under the long distance selling regulations you're already way past the date for return under no obligation but for faulty goods it should be fine. Have you checked to see if theres been any bios updates that might amend the fan curves and rgb issues?

Yeah, thanks for the reply. I contacted Zotac within the first few days of receiving the card, and they sent me a tool to try and update the bios, however getting it to work is impossible, they actually advised me to send back the card, however due to the sheer shortage of cards, I held off. I can deal with rgb issues, it’s fan noise thats unbearable, especially when you’ve invested ££££ in a pc.

Do you know how long it typically takes OCUK to respond?

 

[Grayfox_83]

Did you leave a webnote or did you post in the CS section?

Webnote as far as im aware can take upto 24 hours, CS section is usually very quick within a few hours.

Yeah I believe it a was a webnote, thanks for the heads up, I’ll maybe contact them through the forum.

 

[Grayfox_83]

So it looks like I’m not getting a refund/exchange. OCUK are offering to send it back to Zotac for repair. I really hope whatever they do, improves the temps and noise from the fans.

I may have to change out my front mounted aio cpu cooler to install additional fans to improve air flow. Unfortunately it can’t be mounted above the motherboard.

This will be my last Zotac product, just feels like I overpaid for a poor product.

but thanks for the advice guys.

 

[Grayfox_83]

I have the same card. If you've set a custom fan curve then it must be reaching the temp you have at what ever RPM is set at. What temperature is it and fan speed set at? HAve anything above the GPU fans? Does the GPU have a feed of cold air from a case fan? You run positive/negative case pressure, CPU on AIO or air cooled? Either a poorly ventilated case - what have you got or that the GPU get hots due to mis manufacture or iffy thermal compound application.

These 3080's do chuck out some heat as they have a high power draw. I had to move my case fans around to get the correct cooling when I went from 1080ti to 3080.

Playing Metro Exodus for an hour my temps reach 75 degrees C. I use the custom msi fan curve and have undervolted the card also.

Im using the Be Quiet 500dx and my cpu aio is the NZXT kraken z63 (280mm) It’s front mounted in a push configuration with the fans set to performance to push as much air inside the case.

I have two exhaust fans, one at the rear and another fan above the gpu.

I set my max fan speed to 70% and the temps jumped to 82 degrees c. And there was noticeable artifacting, whenever I moved the camera there was like a smearing trail, which made me think the card was over heating.

Think I need to get more air inside the case meaning selling my cpu aio, as I can’t mount it above the motherboard unfortunately.

 

[Grayfox_83]

@Grayfox_83 considering the issue with the fan and the fact you are having difficulty using the BIOS update tool, you could load Afterburner and move the slider down until the fan noise is acceptable. Check at that point whether the card temperature is acceptable. As I previously posted, do this with the case side panels removed to simulate better air flow.

Unfortunately you might end up having to conclude that it's just a poor quality product, which is a shame considering the price you paid.

Just an update, I removed my front mounted cpu aio and fitted a be quiet air cooled cpu cooler.

So after an hour of metro exodus at max settings 1440p, my temps dropped from 75 degrees c to 66 degrees c, so there has been a good improvement in not just temps but fan noise also.

I’ve ordered 2 140mm fans for the font of my case and also a cooler master, master liquid ml120l for cooling my cpu. Going to mount it at the back of the case and mount 2 additional 120mm fans to the top.

Going to hold onto my gpu, if I can manage to keep the temps around 65 degrees or less then I’ll be happy.

 

[Grayfox_83]

Why did you pay that price in the first place? Lot of money for a GPU.

That’s what you pay for high end graphics cards, and I believe in buying the best I can afford. I am planning to hold onto it for approximately 4-5 years, so I’ll get the use out of it.

 

[Grayfox_83]

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That's a massive improvement. Could you confirm that you didn't have a frame cap like vsync on when you did that? If you're now getting 65C max temperature at full load then you've definitely found the issue. Also, if your fans got noticeably quieter with the 10C drop then it looks like your fan curve is working as it should.

I had Vsync turned off in the in game settings, but I do have a gsync monitor and I’ve it set to on in the nvidia control panel. I’m averaging between 85-95 FPS with everything set to max including ray tracing and dlss off.