returning a faulty x360

turtle3 · 7 Jan 2006 at 19:15

Im still getting artifacts popping up on screen, its getting annoying and im considering a return to microsoft, has anyone else returned one yet?, just wondering where to contact and what the customer service was like? Also when you register xbox360 live does that infact mean you have registered the xbox with microsoft aswell?. The only warranty leaflet I can find in amongst all the 360 paperwork is an extended option one which costs £50, theres no info of where to contact if your console is faulty :confused:

unless I have chucked it out by mistake

thanks

turtle3 · 7 Jan 2006 at 19:56

Thanks guys,,,My only prob now is Ive just realised that Ive lost the reciept and i will need to include proof of purchase,,,arrghh

bet it got thrown out with the empty crimbo boxes and wrapping paper,,,

turtle3 · 7 Jan 2006 at 20:24

bingham67 said:
You dont need a receipt to send back to Microsoft just console and the bits what come with it

Thanks mate, I read in the manual that a warranty claim needs proof of purchase?? but never mind anyway ive just found it,

turtle3 · 7 Jan 2006 at 21:55

Buzza said:
Out of interest, What games are glitching and are you running on HDTV or normal TV?

PGR3 is showing a few black triangles flashing up here and there and I thought maybe its just a game glitch, but ive downloaded a few demos and its doing the same, its nothing absolutely major. The closest thing I can compare it to is graphics card that has the memory overclocked too much.. also when a race has finished you get the results and time come up in white/yellow writing, and the letters stretch out flash and flicker all over the screen..

i am using the 360 with a vga lead and a tft monitor. thanks

turtle3 · 7 Jan 2006 at 23:26

Buzza said:
I only ask because i have glitches and regular crashes in COD2 when running with a VGA lead on a HDTV, and since i changed from HDTV back to normal TV, ive had none.....very odd.

Could you try yours on a normal tv for a while and see what happens?

will do mate, i want to see what a standard tv looks like anyway, ill let you know how it goes

turtle3 · 16 Jan 2006 at 18:42

Had a short stay in hospital so got set back a bit

but eventually got round to trying the 360 on a standard tv and still have the glitches, most notable on the pgr3,lap times are falshing up all over the place still,, tomorrow morning im getting on to microsoft