Returning item without box

TypeRich · 8 Oct 2014 at 15:27

So I need to return a product to Maplins but I've managed to bin the box in all my stupidity (Checked bins, its gone). The site says it must be in a box apon returning, is it even worth trying to return it or is that a lesson learnt.

Product is a digital to analog converter & optical cable at £60

gitbags · 8 Oct 2014 at 15:30

Depends.

Is it faulty? if so proof of purchase is all you need.

TypeRich · 8 Oct 2014 at 15:34

Works fine. New TV has no need for it now.

gitbags · 8 Oct 2014 at 15:36

Then your more than likely stuck with it.

metachi · 8 Oct 2014 at 15:39

isn't their fault unless its faulty. once open it is classed as 2nd hand.
guess you can sell it on forum market or ebay.

TypeRich · 8 Oct 2014 at 15:39

Roger that.

Lesson learnt indeed.

Malevolence · 8 Oct 2014 at 15:41

TypeRich said:
Works fine. New TV has no need for it now.

How long have you been using the item before getting the new TV?

TypeRich · 8 Oct 2014 at 15:47

Malevolence said:
How long have you been using the item before getting the new TV?

Used the item twice, bought about a week and a half ago.

jh30uk · 8 Oct 2014 at 15:52

I never get why peeps through out the boxes so soon, Its PIA to keep them I know but at least keep a few months to make sure its not a dud that dies in short time.

I put them in the loft inside each other if possible.

And for PC parts its good to have the boxes to sell them on as boxed.

TypeRich · 8 Oct 2014 at 16:34

I usually keep them, the area under my bed is FULL of old boxes.

Sods law, the time I throw one away I need it. Glad it wasn't something too expensive.

Malevolence · 8 Oct 2014 at 16:44

Why would you even take it back away? You obviously needed it when you went out and bought it, just because your situation has changed doesn't mean you can return it for a refund.

Maplins is a business, not a rental service.

Mat · 8 Oct 2014 at 16:48

Malevolence said:
Why would you even take it back away? You obviously needed it when you went out and bought it, just because your situation has changed doesn't mean you can return it for a refund.

Tell that to every woman who's been out and bought something to wear for a 'do' and then taken it back. Yes women... all of you!

McGray · 8 Oct 2014 at 16:58

If it's not faulty, make it faulty and then return it.

spoffle · 8 Oct 2014 at 17:17

Malevolence said:
Maplins is a business, not a rental service.

Maplins isn't a business at all, as it doesn't exist!

spoffle · 8 Oct 2014 at 17:22

Mat said:
Tell that to every woman who's been out and bought something to wear for a 'do' and then taken it back. Yes women... all of you!

I'm quite surprised people do this. I suppose it depends on the shop though, some are fine with this sort of thing, others aren't.

Richer Sounds have been good for this sort of thing in my experience though. I bought an amp from them a little while back, then I spotted a better one in their clearance section. They were more than happy to take the original one back that had been opened, and swap it for the other from clearance (which strangely was actually brand new and unopened).

Rroff · 8 Oct 2014 at 17:40

^^ I was in a shop the other day where someone was kicking up a right fuss as they'd bought a suitcase, opened it up and found rubbish in there from someone else who'd obviously bought it, used it on holiday then returned in rental style and not even bothered to remove the stuff they didn't want... pretty scummy.

disco_hospital · 8 Oct 2014 at 17:49

Rroff said:
^^ I was in a shop the other day where someone was kicking up a right fuss as they'd bought a suitcase, opened it up and found rubbish in there from someone else who'd obviously bought it, used it on holiday then returned in rental style and not even bothered to remove the stuff they didn't want... pretty scummy.

That is quite scummy yes.

But it's also odd that they bought the suitcase without opening it up first!

TheVoice · 8 Oct 2014 at 18:06

Rroff said:
^^ I was in a shop the other day where someone was kicking up a right fuss as they'd bought a suitcase, opened it up and found rubbish in there from someone else who'd obviously bought it, used it on holiday then returned in rental style and not even bothered to remove the stuff they didn't want... pretty scummy.

When I worked for Sainsbury's, a few times we had customers return expensive electrical items (an iPod Classic occasion, a PS3 on another) as faulty, but they'd actually just put their old broken item in the box instead.

Rroff · 8 Oct 2014 at 18:11

disco_hospital said:
That is quite scummy yes.

But it's also odd that they bought the suitcase without opening it up first!

Not sure how you mean? I assume they were given the item boxed up and didn't open/view it at the shop before taking it home and opening it.

Jasseh · 8 Oct 2014 at 18:23

jh30uk said:
I never get why peeps through out the boxes so soon, Its PIA to keep them I know but at least keep a few months to make sure its not a dud that dies in short time.

I put them in the loft inside each other if possible.

And for PC parts its good to have the boxes to sell them on as boxed.

I keep the boxes for all my PC components and any expensive electrical items I buy for the same reasons as you.
If something dies and I need to RMA it then I have the original box ready.
If I upgrade and want to sell the old part I can get more for it boxed.

My partner isn't happy about me keeping all the boxes and constantly asks when we can throw them out so I have to explain why I keep them every time

. They don't even take much space really, smaller boxes inside bigger boxes and they all fit on top of our bedroom cupboards.