Returning Spore

Yes, and I already agreed with you that it's dishonest. Did you miss that bit?



So why would there be any cause for embaressment in saying you don't agree with the EULA?

Apparently I did.

There'd be cause for embarassment because, as we already established and you just confirmed, it's dishonest. No one actually genuinely returns a game based on the EULA alone. I feel like we're going in circles here. :p
 
So returning it is going to be dodgy - as the key is linked to you so anyone else who might then get it from the discount section wouldn't be able to play online?

Or have I not read this all correctly?
 
I returned my copy of Spore on Monday because I didn't agree with a certain clause in the EULA ;). I neither felt guilty nor embarrassed when explaining to the guy in the shop just why I didn't agree with it, he actually agreed that it was a pretty retarded clause anyhow. :D

Apparently I did.

There'd be cause for embarassment because, as we already established and you just confirmed, it's dishonest. No one actually genuinely returns a game based on the EULA alone. I feel like we're going in circles here. :p

Haven't you ever bought some clothes which looked OK in the store, yet when you got home and tried them on again they just looked wrong somehow? Is taking those back for a refund dishonest?

I only ask because there must be a lot of respectable older women who're secretly dishonest then because at my Mother's shop they have loads of people returning items for a refund.
 
Azagoth: Did you use the online functions?

As for the clothes analogy: Unless you're a tailor with lots of free time, clothes can't be duplicated like a game can. This is why the distance selling regulations say that you have to return games, movies and music unopened otherwise they're exempt from the regulations.

I know you're not talking about something you bought online, the DSR doesn't apply, I'm just using it an an example. When it comes to returning games at a brick and mortar shop I have generally found they offer a swap or store credit instead of giving you a refund, at least that's policy in shops I have used.

This is the smarter policy IMHO as it minimises their risk of being defrauded.
 
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The EULA usually (and I do say usually) says to the effect that if you do not agree to it then you should return the product to the retailer for a full refund and as you cannot read said EULA until you have opened the package (unless the retailer has one on display for your perusal) then they cannot deny you a full refund.

Although the problem arises that he has accepted the eula and installed the game...
 
I returned my copy of Spore on Monday because I didn't agree with a certain clause in the EULA ;). I neither felt guilty nor embarrassed when explaining to the guy in the shop just why I didn't agree with it, he actually agreed that it was a pretty retarded clause anyhow. :D



Haven't you ever bought some clothes which looked OK in the store, yet when you got home and tried them on again they just looked wrong somehow? Is taking those back for a refund dishonest?

I only ask because there must be a lot of respectable older women who're secretly dishonest then because at my Mother's shop they have loads of people returning items for a refund.

I worked in M&S for a while and we were told that as long as the item still had tags on an item could be refunded for any reason. Including a customer disliking the garments. I imagine this policy extends to most shops to some extent. So no, it isn't dishonet. :p

How about this analogy: you buy a yogurt, take it home, eat half of it, then return it declaring that you didn't agree with the list of ingredients. Is that a little silly? I'm not saying you can't technically do it - just that it's ridiculous. You don't watch half a movie at the cinema then go ask for a refund when you didn't enjoy it based upon not liking the cinema's code of conduct.
 
How about this analogy: you buy a yogurt, take it home, eat half of it, then return it declaring that you didn't agree with the list of ingredients. Is that a little silly? I'm not saying you can't technically do it - just that it's ridiculous. You don't watch half a movie at the cinema then go ask for a refund when you didn't enjoy it based upon not liking the cinema's code of conduct.

Yes, but with a yoghurt you can read the ingredients and flavour on the packaging before you purchase it, with Spore and the majority of games in general you can't read the EULA until you've got it home, opened it and inserted the disc.
 
Yes, but with a yoghurt you can read the ingredients and flavour on the packaging before you purchase it, with Spore and the majority of games in general you can't read the EULA until you've got it home, opened it and inserted the disc.

But you installed it anyway and registered it, tying the key to your account and rendering it useless, so that you could use the online functions. Or are you not the owner of www.spore.com/view/profile/Azagoth ?

You didn't answer me earlier so I thought I'd just go check if you had a profile.
 
But you installed it anyway and registered it, tying the key to your account and rendering it useless, so that you could use the online functions. Or are you not the owner of www.spore.com/view/profile/Azagoth ?

You didn't answer me earlier so I thought I'd just go check if you had a profile.

Nah, that's not mine. I used a different name as it wouldn't allow me to use Azagoth, it was probably already taken by that guy.
 
Nah, that's not mine. I used a different name as it wouldn't allow me to use Azagoth, it was probably already taken by that guy.

Understandable, I did actually just notice they signed up on the 9th and you said you returned your copy on the 8th. But you understand how I might take anything you say in regards to whether or not you used the online features with a pinch of salt. After all, you could be telling me porkies like the shop assistant. ;)
 
Apparently I did.

There'd be cause for embarassment because, as we already established and you just confirmed, it's dishonest. No one actually genuinely returns a game based on the EULA alone. I feel like we're going in circles here. :p

We're going around in circles because of your assumption that nobody ever reads or disagrees with EULA's, you're incorrect and that will be my final word on it.

Although the problem arises that he has accepted the eula and installed the game...

Yes and if you had actually read the thread you'd have seen me agree with that already.
 
Apparently I did.

There'd be cause for embarassment because, as we already established and you just confirmed, it's dishonest. No one actually genuinely returns a game based on the EULA alone. I feel like we're going in circles here. :p

A person would be well within their rights to return a game, or any other piece of software come to that, if they did not agree with the EULA. You can't read the damn thing without opening the case and sticking it in your drive so they can't object. What's so embarrassing? I certainly would'nt be embarrassed and have actually done this myself. If you want to let the software developers and stores force you to back down because you would be too embarrassed that's up to you. Just don't expect others to agree with you.
 
A person would be well within their rights to return a game, or any other piece of software come to that, if they did not agree with the EULA. You can't read the damn thing without opening the case and sticking it in your drive so they can't object. What's so embarrassing? I certainly would'nt be embarrassed and have actually done this myself. If you want to let the software developers and stores force you to back down because you would be too embarrassed that's up to you. Just don't expect others to agree with you.

I agree. Perhaps in times gone by it would have been silly to return the game based on the EULA but going by EA's DRM shenanigans customer is quite within their rights. (basically increased restrictions on use of the software is getting to a point...a threshold if you will that will wake the sleeping kodiac bear that is the customer userbase)

If the customer is unable to access the EULA without tearing off the shrinkwrap (and thereby making the retailer think "hey this dude has installed it - cracked it and is trying to get his money back")

Then we got a problem. Yeah i know this is normal practice for all games but its becoming an issue now because of the *increasing* DRM issues.

What game was it that had a paper slip inside warning the customer of limited installs? Was it Bioshock?

what you folks reckon is gonna happen?
 
Like I said, I find it hard to believe anyone genuinely pops the CD in, reads the EULA, removes the CD and then heads off for a refund.

I'm also fairly confident if you were that concerned about it you could wait a day for someone to make the EULA available online in a pdf or something. Not that you should have to but at least it would save you the petrol. :p
 
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