Rig problems, need help.

Zikar · 27 Sep 2013 at 10:15

Hello, you might remember my other thread where I asked for advice on a new rig.

Well, I got all the parts and put it all together without too much fuss... aaand there's a problem.

The system won't boot. No bios, no beeps, nothing. The fans run, and they're all connected to the motherboard. Other power lights and things also turn on, but nothing else happens, just a blank screen.
I've tried the monitor on another computer and it works fine, so it's not that. The graphics card is getting power and mounted properly, I've reseated the ram in a couple of different configurations to make sure there was nothing going on there.

I've done the keyboard trick, connected keyboard, but it doesn't turn on, can't make num/caplocks turn on etc.

So... that leads me to two possible problems: CPU is busted for some reason: motherboard is busted for some reason but can still funnel power around to make the fans work etc.

Neither of those sound great to me, so I was wondering if maybe anyone can suggest anything I've missed, any way to diagnose the exact problem etc.

MikeB · 27 Sep 2013 at 10:33

Got a spare PSU you can try on your setp up?

If not

Clean up and reseat the CPU (Checking for bent pins)
Remove graphics card and try on board graphics (If you have it)

Ethermaster · 27 Sep 2013 at 12:17

remove your extenistion and try the system with just the cables that came with your PSU.

Zikar · 27 Sep 2013 at 12:34

MikeB said:
Clean up and reseat the CPU (Checking for bent pins)
Remove graphics card and try on board graphics (If you have it)

Will do when I have the chance.

Ethermaster said:
remove your extenistion and try the system with just the cables that came with your PSU.

Already done that, no dice.

Ethermaster · 27 Sep 2013 at 12:47

try clearing the CMOS (take the Battery out for 5 mins and pop it back in again) see if that helps.

Zikar · 27 Sep 2013 at 13:26

Well, looks like I messed up big time. The CPU didn't mount right initially and the damn thing is now bent on one corner...

This is my 5th big build and this is my first major mistake... shame it had to be such a big... and expensive... one...

Still, we live and learn.

Thanks for helping me out guys, no accounting for user error though.

snips86x · 27 Sep 2013 at 13:30

What is it that is bent? CPU lid? Pin?

Zikar · 27 Sep 2013 at 13:37

The corner of the CPU itself (the thin wafer bit, not the metal), the base that contacts the motherboard pins.
This was a really big screw up. It'll go down in history (maybe).

I don't think there's any real damage to the motherboard itself... but I dunno.

jonnyp1993 · 27 Sep 2013 at 14:57

Unlucky man, hope you get it sorted.

What cpu did (do) you have ?

davido_labido · 27 Sep 2013 at 14:59

any chance of a picture of it? i wanna see the gore :/

Zikar · 27 Sep 2013 at 15:06

An i7-4770k... yup... this is going to be expensive...

Gore! Honestly, it's not that impressive.
Spoilered for size.

Yup... those corners aren't contacting anything ever again (and I've just given up and am touching the contacts with my thumb there)

davido_labido · 27 Sep 2013 at 19:04

Ouch. Gutted for ya pal!

Ethermaster · 27 Sep 2013 at 19:38

How on earth did you managed to do that?

decto · 27 Sep 2013 at 20:13

As you have already killed it, personally I'd stick it in the oven for 20 minutes or so starting at 120C to see if the heat causes the substrate to relax and straighten.

If you're not ready for that, stick it somewhere warm, on top of a radiator or hot water tank for a week.

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tyler_jrb · 27 Sep 2013 at 20:53

tyler_jrb · 27 Sep 2013 at 20:59

Zikar said:
Hello, you might remember my other thread where I asked for advice on a new rig.

Well, I got all the parts and put it all together without too much fuss... aaand there's a problem.

The system won't boot. No bios, no beeps, nothing. The fans run, and they're all connected to the motherboard. Other power lights and things also turn on, but nothing else happens, just a blank screen.
I've tried the monitor on another computer and it works fine, so it's not that. The graphics card is getting power and mounted properly, I've reseated the ram in a couple of different configurations to make sure there was nothing going on there.

I've done the keyboard trick, connected keyboard, but it doesn't turn on, can't make num/caplocks turn on etc.

So... that leads me to two possible problems: CPU is busted for some reason: motherboard is busted for some reason but can still funnel power around to make the fans work etc.

Neither of those sound great to me, so I was wondering if maybe anyone can suggest anything I've missed, any way to diagnose the exact problem etc.

Dont put it in the oven... Just contact intel and
rma it, say you didnt realise it was bent untill you took it out because it wouldnt post. Then say it must have been damaged during shipping as you installed it correctly and didnt notice the damage. I did the same with mine because it wouldnt work and they just wanted the cpu numbers. I then sent it back free postage. Its worth a try and they are not strict anymore, some even send new ones without you sending the faulty one back. Id say try it atleast, could save you a few hundred pounds. Contact them on warranty support via live chat or phone as i havent had any success by email. Tip, dont put it in the oven. It will most likely kill it.