Ring/Nest down?
- Thread starter e36Adz
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Fine here with our ring doorbell
Considering they're both completely separate products, it's unlikely they'd both be down.
Fwiw nest has been fine for us today.
Soldato
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Checked your WiFi is working on both 2.4G and 5G bands? We have separate SSIDs for each and we had a patch last year of the 5G network playing up. Several smart home devices that only use 5G would decide they didn't work despite phones/computers being fine.
Everything was back online by around 3pm-ish. It was strange that it was both nest and ring which is why I thought the problem was my end but downdetector.co.uk highlighted many others reporting the same issues as me, for both ring and nest, so I left it. Few hours later both were back up and running.
As far as I'm aware, doorbells in the UK don't use the 5Ghz band as they are classed as external devices so are not allowed in the UK on the common home WiFi channels 36-64 (internal use only)
They use 2.4Ghz
Our Ring Doorbell Pro uses both 2.4 and 5GHz, it actually prefers the networks to be separated with different SSIDs and favours the 5GHz.
Fair enough but they really shouldn't be according to the rules (more an FYI below):
https://www.solwise.co.uk/downloads/files/intheuk5ghz.pdf
A few other sources advise the same in relation to bands but the one above is easier to read.
https://www.solwise.co.uk/downloads/files/intheuk5ghz.pdf
A few other sources advise the same in relation to bands but the one above is easier to read.