Lol, seen this story before now, it's happened to me, well with a twist. I was waiting for something coming from Ocuk via these useless ****'* complete with tracking details, and the day came and patiently i waited, postmoron arrived, and nothing. mhmm strange, the item was coming special delivery So it should have been here, wait a few more hours and the tracking updates online as being delivered, alarm bells start going off, no signature provided, nothing in my hands at my address so i rang them up and gave some hell, apparently the moron marked it as being delivered before even leaving the sorting office, something which according to the person on the phone isn't technically allowed, I did get my item the following day, but, It shouldn't have been that way tbh, Royal mail should be sacked, banned, or heavily fined for the sheer amount of times this crap crops up, It's just not acceptable, and with prices going up, the service should be better! not worse!