Royal fail........

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Joined
14 Oct 2009
Posts
502
Location
Newport, Shropshire
Hey all,
I am after some advice for this one on behalf of my folks.

Basically my grandma sent 100 pounds recorded to my mum.
However when it arrived it seemed that the envelope had been opened and the money gone?
I know money in the post is not insured with royal mail however surely something can be done about the fact that the envelope was opened?
It arrived and was signed for by my mother however it was opened.
So i am seeking some advice on what to do, the postman has been a family friend for around 10 years, so im thinking a shop floor worker must have noticed it and opened it taking out the money, im trying to persuade her to ring up the royal mail service department or something tomorrow morning.

I am not looking for compensation for the loss of money.
But because someone has opened it and taken the money

NOTE: It was not my grandma or mother.

Thanks for any help
 
Report it. Not too sure about the outcome though, lots of postmen seem to have very sticky fingers.

I recommend sending such letters inside the envelope of a bill.
 
Just don't send money in the post.

I am a postman and there have been a good few occasions when I have covered someone's delivery and had customers complaining that they'd sent or were going to receive cash and it went missing/the envelope was opened. Who knows at which stage in the process it was stolen, (they have cameras in mail centres to catch this kind of thing, but that's not foolproof) but I always just tell them "you should never send cash in the post".

It's just asking for trouble.
 
Sending money in the post is fine. Just make it look like a bill...don't think postmen waste their time opening bills.
 
The money was inside a Christmas card, so its not obvious from the outside.
After contact with a few neighbors they say there was a different postman today?
Investigation time me thinks!

@ GillyWibble all i will say is:
 
My dad sent cash to one of my daughters many years ago and it was stolen. He got onto the RM and the police. He was told, I think by a cop, that part of the sorting equipment could pick out the metal strip on a banknote.

Not sure how true it is.
 
Ok she says she didn't sign for the letter, yet it had a signed for sticker on it along with a tracking code.
I entered the code into royal mails website and it says they still have the letter.
I think this is a dodgy postman more than anything else,
Seems to me like he opened it took the money and stuck it back together with a signed for sticker.....
 
Only money sent in a Royal Mail Special Delivery envelope with the correct amount of cover is insured when sending cash. If the person was told this at the Post Office where they posted it then it's their fault and there's nothing that you can do about it.
 
my parents have send me loads of money in the post over the years and its never gone missing, always hand written envelopes aswell.

i doubt its as common as people claim
 
they always ask me when sending stuff "is this cash etc" and tell you what system insures it.
did she not listen?
 
Only money sent in a Royal Mail Special Delivery envelope with the correct amount of cover is insured when sending cash. If the person was told this at the Post Office where they posted it then it's their fault and there's nothing that you can do about it.

I understand this and i am not trying to claim compensation for the money being "lost" in the post, but for the fact that the post was blatantly opened before it reached us.
 
I understand this and i am not trying to claim compensation for the money being "lost" in the post, but for the fact that the post was blatantly opened before it reached us.

The fact is you should NEVER send cash in the post, unless by Special Delivery. There is no way to stop people taking the money, there's hardly any way (no way of being certain) of tracking down who did, your only insurance is depending on people being honest, and not everyone is.
 
Definitely give them a call. You may not get anything more than an apology, but the information may well help RM uncover a pattern in thefts in your area and track down the individual responsible.
 
Definitely give them a call. You may not get anything more than an apology, but the information may well help RM uncover a pattern in thefts in your area and track down the individual responsible.

Good call. The security scum-bags can't catch those other scum-bags if they don't know that theft is apparently taking place.
 
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