Royal Mail says deliveryd, but it wasn't
- Thread starter Merlin5
- Start date
Find out where that printer is and look for the letter box. Job Done
Lol. Actually it turns out none of this is Royal Mail's fault at all, although it was misleading to say delivered on Saturday instead of something like address unknown. The label would apparently have been printed by the sender. Nevertheless, the sender still got the item to me very quickly so basically, case closed.
Soldato
Strange Amazon using Royal Mail was it direct from Amazon or a seller using FBA?
A robot will have stuck that label on.
A robot will have stuck that label on.
Yeah I bought directly through a small seller in scotland where they have site wide 10% discount. They'd just run out of stock and he told me their amazon warehouse has 25 more of the item. One of my emails from them said 'Picking via Fulfilment Warehouse'. So yeah, it was FBA.
They still do for some stuff - though increasingly less - when I order some odd small electrical components like switches they occasionally come via RM instead of Amazon Logistics and some other stuff (mostly large awkward items) gets delivered by a local courier contracting from I think Hermes.
Soldato
I would give them until Q4 to phase out other carriers on their own orders. Apart from maybe two man lifts.
Soldato
Final mile is a different label isn't it? Normally a label made by the carrier collecting. As in not a Royal Mail Tracked 24 label?
It makes sense for that but Royal Mail get screwed over on that service. Basically doing all the work for a small price.
I believe you have our Welsh counterpart @EVH to thank for thatWhoever fixed the thread title: 10 internet points for you
I've got another strange royal mail thing. I've been waiting on two shipments from one seller in china and a single shipment from a seller in hongkong.
Just found out that the royal mail tracking pages show all 3 shipments have arrived, one had arrived on the 5th June and it says due to be delivered on that day, and both the others arrived yesterday, 12th June and due to be delivered yesterday. None of these tracking pages have been updated and no attempts were made to deliver. Huh?
Just found out that the royal mail tracking pages show all 3 shipments have arrived, one had arrived on the 5th June and it says due to be delivered on that day, and both the others arrived yesterday, 12th June and due to be delivered yesterday. None of these tracking pages have been updated and no attempts were made to deliver. Huh?
Soldato
Good chance it's sitting in customs, Royal Mail doesn't have an option for sitting in customs in their tracking for international parcels but a phonecall usually has more info.
The 5th June tracking page says released from uk customs 4th June and the other two say item had left international processing centre on the 10th and 11th June. All items had apparently arrived at my Finchley depot on the 5th and 12th. I'll call them tomorrow.
90% of our amazon deliveries are Royal Mail at work now. It used to be just the small envelopes but now can be anything. We collect our post at local sorting office and one day last week we had the whole trolley as our post including 10 boxes of copier paper.
I can only figure amazon have got a better deal from RM than they used to have with Hermes or Dpd.
I called Royal Mail this morning and they couldn't explain it but have started an investigation. She asked If I'd checked with the senders if they have my correct address. I said no but I've used one of them before and am a registered member, plus I doubt two sellers would both have my address wrong.
I popped into my local delivery office and they're also going to look into it and call me. He showed me 3 sheets he'd printed off all confirming the same details of my 3 tracking pages.
He said "I know what's happened, the postman probably couldn't scan the barcode as it's international and would have put it through the letterbox." I said they wouldn't fit through my letterbox.
He then said I should have received an email saying my items were ready to collect. I said I didn't get any emails and he sounded surprised and then said he would check it all out and took my phone number. Quite the mystery!
I popped into my local delivery office and they're also going to look into it and call me. He showed me 3 sheets he'd printed off all confirming the same details of my 3 tracking pages.
He said "I know what's happened, the postman probably couldn't scan the barcode as it's international and would have put it through the letterbox." I said they wouldn't fit through my letterbox.
He then said I should have received an email saying my items were ready to collect. I said I didn't get any emails and he sounded surprised and then said he would check it all out and took my phone number. Quite the mystery!
