- Joined
- 10 Mar 2009
- Posts
- 475
I sent an item for next working day delivery for 1pm. There was a delay and the item was delivered in 2 working days. I tried to claim postage refund from RM because it did not arrive 1pm next day.
RM is rejecting my claim because they managed to deliver it less than 24 hours after the guaranteed date.
How can they guarantee next day delivery when they are guaranteeing 48 hours delivery...
RM is rejecting my claim because they managed to deliver it less than 24 hours after the guaranteed date.
How can they guarantee next day delivery when they are guaranteeing 48 hours delivery...