need some advice....
2 months ago my wife hit a teenage girl who ran out in front of her, luckly she was only doing about 15mph and the girl was pretty much un-injured. We contacted the parents in the evening and explained about some bodywork damage that she had caused to the car. We got an estimate as the parents said they would pay, it came out at about £500. The couple then asked to get a second qoute, and thats the last we heard from them. We've left messages over the following few weeks or so which they didnt return. Then they eventually called us (about 4 weeks ago) to say that they had been in touch with their insurance company and had been told not to contact us, I called them again today to chase it as we havent heard anything and they said that it was still with their insurance company but gave me the impression that nothing was actually being done and they were hoping we'd forget. I'm thinking of getting a solicitor involved but need some advice from you guys...
2 months ago my wife hit a teenage girl who ran out in front of her, luckly she was only doing about 15mph and the girl was pretty much un-injured. We contacted the parents in the evening and explained about some bodywork damage that she had caused to the car. We got an estimate as the parents said they would pay, it came out at about £500. The couple then asked to get a second qoute, and thats the last we heard from them. We've left messages over the following few weeks or so which they didnt return. Then they eventually called us (about 4 weeks ago) to say that they had been in touch with their insurance company and had been told not to contact us, I called them again today to chase it as we havent heard anything and they said that it was still with their insurance company but gave me the impression that nothing was actually being done and they were hoping we'd forget. I'm thinking of getting a solicitor involved but need some advice from you guys...

