runescape.......... lol

jackoh

jackoh

jackoh

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Joined
5 Oct 2004
Posts
1,159
Location
Cardiff
Hi there,

I'm at uni at the moment, and in halls also. After a blinding night out need something relaxing to do during the day. so i decided to try and play runescape.

however much to my dismay i get a fatal error when attempting to load it. this is the error i get.

Error_game_js5io - Io error.
Runescape was unable to communicate reliably with the update server. This is most likely caused by firewall/antivirus/filtering software on your computer, or a fault with your network hardware/software. To resolve this:

# It may just be that the game has been updated since you loaded it, try rebooting your computer and reloading the game.

# If that doesn't help then try using a different world at another location.

# If that doesn't help then make sure your firewall/antivirus/filtering software is set to not interfere with the RuneScape download.

# If that doesn't help then external filtering software may be causing the problem. Please ask your network adminstrator/ISP for assistance.

If problems persist then please refer to our technical FAQ which can be found in the FAQ section of our website.



What is this problem likely to be? any help appreciated. thanks.
 
Umm.. not sure on specifics as I don't play the game, but if you're at uni it is likely to be the last option. Try talking to the network admins about allowing you to play the game.
 
Yep, they're probably blocking everything except web traffic and a few other specific tcp port numbers. If you're lucky they'll be agreeable to opening the port that runescape communitates on for you.
 
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