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Ryzen 5500 not boosting past stock speed

jaymar

jaymar

jaymar

Associate
Joined
9 Oct 2024
Posts
16
Location
Manchester
Hi all,

I have a prebuilt ********* system. I know quite abit about computers but I didn’t want the stress of building one myself so I got one prebuilt.

However, whatever I do it won’t boost/turbo.

I’ve updated the bios, installed the latest chipset drivers, refreshed the CMOS, enabled PBO (on auto and also engaged) , tried an auto overclocking pass via Ryzen master. This made my turbo 4350 on paper, but it still never actually went past 3800 in real life. I’m also on ultimate performance mode in windows energy, and have made sure my min processor state is 5% and max 100%

I have a 650watt PSU so it’s not that. I also run at 75c max (I installed an aftermarket large heat sink and dual fan cooler as the stock AMD wraith was absolute crap) so it’s not temperature throttling.

HWInfo shows that my turbo speed is 4.25 however NOTHING I run can get my power over 3.8 - I’ve tried cinebench 24 (multi core and single core) and Heavy load.

Any help you can give me would be appreciated.

My board is a ASUS AM4 chipset board, I have 32gb of Vengeance DDR4 running at 3200 using DCOS, 1tb Nvie SD, and a RTX 4060. I have 5 120mm case fans, 3 I take 2 exhaust.
 
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Hiya, thanks for your reply. It did dip to 3.6 at one point after trying something or other but then after resetting the CMOS via removing the battery it went back to 3.8
 
I have the overclocking set to auto, I haven’t touched any manual overclocking as I don’t know how. (Well, I don’t know enough to trust myself to sat the right values, I know the basics). I also installed the latest bios and with the cmos refresh I hoped both those things would fix it, but nope.
 
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jaymar said:
Ok

Ok thanks, I’ll run all core in cinebench24 (should I use 23?) and report the maximum VRM temp after a 10minute run. - will be tomorrow morning though :)
Click to expand...
I’m thinking it’s either the VRM overheating or the boards bios has some kind of power or temp limit in place. Make sure EZ tuning is set to normal or off.

Ok keep us posted.
 
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I found the time to do it now. I couldn't find any temperature readings on HWinfo labelled 'VRMOS'. Took images but not sure how to attach them to the post
 
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Temps look ok but the CPU core voltage looks very high, shouldn't really be going over 1.5v and even the minimum voltage at ide is running 1.475

My guess it that the motherboard bios is running some kind of all core overclock setting.
 
Hi Joxen, Thankyou for your continued help. Yes I have contacted the builders (it won’t let me share the name it replaces it with asterixes, I presume this is a forum rule so I won’t try and say the name of the builder again)

I would have thought updating the bios/resetting the cmos) would have set things back to default though, if it’s ‘overvolted’.

Just out of interest, what would your suggestion be to set these voltages back to a normal range? (What would the normal range be)

Thankyou again
 
OKOKOO - so! I reset the bios again and I disabled DOCP and also the ASUS overclocking thing (the red option) on the top right of the bio (it has to have both disabled) - and manually set my ram speed to 3200) My cpu now runs at 4250mhz and the temperatures are WAY down, from 75c to 56c
 
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With the above settings I’ve now got 580 points on the multi core test as opposed to 546points (on cinebench24) when the CPU wasn’t turbo-ing. Plus my cpu goes down to 600mhz when I’m doing nothing as opposed to just being constantly stuck on 3800mhz
 
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I now have an extra 4000 points on the GPU test in cinebench also after doing what I’ve done above, in addition to the extra CPU points. Plus my GPU is running about 10c cooler. I’ve not changed anything else except disabling DOCP and the bios ASUs overclocking thing. I contacted the company that built the PC and they said:

I have spoken with the team regarding this and they have confirmed that this is due to turbo core. Turbo core will kick in on higher demanding processes such as gaming. This will then default back to the base clock speed when doing lighter tasks. This would not run permanently at higher clock speed otherwise the processor will be constantly running at hotter temperatures which could affect the life span of the chip.
My reply:

Cinebench recreates the stress on a CPU as if you were gaming.

I’ve actually turned off DOCP and the ASUS overclocker tool (the Red top right option on EZ bios) manually set my ram to 3200 in the advanced bios and it’s now turboing to 4.25mhz and the CPU is running 25c cooler and giving me 50 more points on cinebench24 multi core.

Core voltage also reads 1.20 as opposed to 1.5+ in the bios with the 2 aformentioned settings disabled.

The clock speed is also now down to 600mhz when I’m not doing anything on the pc, as opposed to before when it was stuck constantly on 3800mhz

Therefore it’s a software issue with either the DOCP profile etc.

 
Could this be a RAM issue? The company I bought it from are telling me to enable DOCP but when I do all the problems come back. Thankyou all for your help, it’s very much appreciated.
 
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