S22 Ultra GPS issue

[Diagro]

Hey.

Anyone else with an S22 Ultra?

I have the 512GB version, and I've found that the GPS signal drops to zero when inside a building... and more importantly in a car.

My S21 Ultra works fine in both situations.

I've contacted O2 and they are sending a new one for delivery tomorrow.

I was wondering if any other users had this issue?

 

[Diagro]

Update on this...

My replacement isn't arriving today. As they have no stock.
The chap said they did... but oh well. 4 week wait.

Back on my S21 Ultra for now. My poor 3yr old has had to give up his new toy LOL

 

[Diagro]

Updated to latest firmware via Odin.

I've pushed my files back on.

Will test it today, see if the update has fixed the GPS issue.

I doubt it will have.

 

[Diagro]

I don't think it has fixed it

Nope, It worked for the trip in. Left phone on window sill with GPS test running. Came back an hour later, no satellites detected.

 

[Diagro]

have same issue, when on assisted gps (ie. on a wifi network) then it locks on just fine, but venture out on the road and it will randomly not find any satellites and thus no google maps working. only a reboot fixes things

plenty of people seem to have the issue so it seems its not reason to return your phone, hopefully the fix comes out in the next software update

"Hopefully", isn't suitable.
I've set up a return, because its within 30 days, and doing so establishes that there is an issue.
Which means, even after 30 day's, if the issue still is present, even in the new device, I have the right to return it for a refund.
Once over that 30 days, it becomes a battle.

 

[Diagro]

Samsung chat support:

Still don't trust that.

What if the update doesn't work?

 

[Diagro]

New S22 Ultra is arriving today.

They just got new stock clearly.

Delivery is pre 10:30am.

Here's hoping there is no GPS issue with this one. Although, if it's a software fault like they say, it should have the same issues.

If it however works... then its a hardware issue.

 

[Diagro]

good stuff, looking forward to hearing if it has the same issue or not.

ensure for your testing that you are not connected to wifi

I've had the phone on all day.

Checked GPS now and again.

Every time I open the GPS status app, it finds 24-26 sat's more then my S21 does.

Not lost them yet, vast improvement over the previous S22 Ultra.. !

 

[Diagro]

GPS still works.

100% a hardware issue in my view.

 

[Diagro]

I dont think it is a hardware issue (unless there is a genuine fault on someone's device).

I've owned my S22Ultra a couple of days, and the GPS has worked faultlessly apart from today. And I use the gps continuously through the day with google maps and Android Auto, also photos, and my work app.

First thing this morning, I had no location. I downloaded GPSToolbox, and it had zero satellites shown, reset gps state, downloaded a-gps data and still zero satellites.
I then toggled Location off/on in the drop down quick panel on the phone, and straight away back to 20+ satellites and instant gps fix. And its stayed that way all day.

To me it looks like there is some kind of software bug that fails to turn on the gps chip when requested (because the hardware still works), or the gps fails to be awoken from a power saving feature/state. Hence why a reboot gets it working again or in my case toggling the location off/on.

Like now, I havent used anything gps for an hour or two, and yet location (google maps) works straight away inside my house, accurate to a couple of meters and 20 satellites locked on GPSToolbox.

Let's hope it's a software bug then. They can fix those.

But in my mind, I'm leaning more towards hardware, the returned phones gps was weak vs this new one too.

Time will tell

 

[Diagro]

Mines been absolutely fine. New phone has no issues.

512GB/12GB Burgandy version.

 

[Diagro]

Has this issue been fixed? I receive my s22u later today so before I apply screen protector etc. I need to make sure it isn't affected.

Afaik, no.

BUT my new replacement S22U 512GB, hasn't had the issue even once.