Samsung 990 pro 2TB

[MrMcG]

Hi All,

Just wanted to run some questions past people regarding some issues I have been running into.

I recently upgraded my system to

7800x3d
Msi x670 carbon Wi-Fi
4090
Corsair DDR5

windows 11 pro

I also went for a 990 pro SSD this was back in August 23.

Initially everything has been fine and no problems but recently the machine has started -

Booting into bios - checking the hardware status it doesn’t pickup the 990 pro 2TB which has windows on it. Several saves and restarts resolves this, I did consider this a temperature thing potentially as the computer is located in a log cabin in the garden and temps can get low (lcd screen shows component temp at 3+ degrees in winter)

Incredibly slow booting time when compared to original install.

Windows loads and runs terribly - think PowerPoint presentation and you are in the ballpark.

These are all intermittent and do not occur constantly. Once the machine is running it’s flawless.

I had previously a 7950x cpu in it which I put in my sons computer it also did the same with that and since being in my sons computer has not done it again.

I am leaning to this being a drive problem but unsure really how to confirm without replacing it. Samsung magician says it’s “fine” but the behaviour suggests otherwise.

Anyone had any issues with their own 990’s

 

[MrMcG]

Firmware update?

I have checked on the magician tool and it says everything is up to date.

 

[MrMcG]

Which slot is the drive installed in, as it could be the M.2 slot. Have you tried the drive in another slot?

Can you also post a screenshot from CrystalDiskInfo, ensuring the drive is selected. This will also tell you the health status of the drive.

Also is your motherboard the MSI MPG X670E CARBON WIFI? I ask as this is the first one that shows when Googling the make and model number that you posted.

What BIOS version are you currently running and when did you last update it? I ask as sometimes BIOS updates can provide better support for some drives. If your motherboard is the one I linked to above, then the latest BIOS version is 7D70v1E1 (Beta) and was released on 05/01/2024.

That is indeed my MB, my bios is not the latest version it appears so I can update that today at some point.

my build was from August 2023, which I remember doing as that was the support for the X3D chips.

In terms of slot, I believe I have it in the top slot I could indeed move this around. I was already considering a PCIE5 Drive as the MB supports it this could then move the 2TB drive down. (Maybe this is my minds way of justifying getting one!)

Image from Crystal Disk below -

Thanks for the response.

 

[MrMcG]

That drive looks perfectly fit to me and it's also connected at the maximum speed supported by both the drive and motherboard - whereas I have an older motherboard and have to make-do with poverty PCIe 3.0 speeds.

The only thing I would question now is what is loading up during Windows startup. You could spend ages trying to find the cause, or you could go nuclear and do a clean reinstall of Windows. If you don't have too much installed and can spare the time, I'd be tempted to go nuclear, but it's up to you.

Thank you.

I do think that is my last option, I can do the full windows install and swap the drives around so the 1tb is only using windows and apps.

Then this 2TB one can host the games etc

Thank you for taking the time to respond.

While doing this I can update all the firmware on the MB and check all connections for components.

 

[MrMcG]

On the slow load runs, have you been able to load event viewer or a hardware monitor like hwinfo (or even task manager)?

So there is two types of slow loads -

1. Is the PowerPoint presentation type load and in this instance no I cannot load anything or really do anything my only options are either attempting to restart via the menu or unfortunately physically holding the power button.

2. On a slow boot which takes 30+ seconds once I’m in windows all runs fine and as it should I will look into event viewer and hwinfo the next time it happens.

 

[MrMcG]

Are you operating the 990 in high power mode?

I have had it in normal and high result is the same for me

 

[MrMcG]

if your on win 11 why not give fresh start a go. It will do a fresh install of windows without losing your files, maybe worth a punt. if you dont know where to find it look in settings, windows security and then device performance and health.

I think this is my next step tbh, I will do this next weekend as I won’t get a chance to do it during the week.

 

[MrMcG]

Thanks will check this tomorrow when home.

Appreciate the input.

 

[MrMcG]

As an update it’s progressively getting worse unfortunately.

All stats, tests and checks say there shouldn’t be a problem however it’s very apparent there is.

After exchanges with MSI and AMD and I think it was mentioned earlier in this thread there is a known issue between Samsung and AMD which is awaiting various updates. There is a large thread about it on the MSI pages with issues similar to mine and others worse.

For the sake of my sanity I will order some new SSD’s and let the 990’s go onto eBay to claw some £ back.

Thanks to everyone here appreciate all the input and help.

 

[MrMcG]

As a bit of closure and just incase anyone has similar problems

I replaced the 990 with a PCIe 5 Corsair SSD and all my problems and issues have gone.

Not a single boot to bios, crash etc.

So looks like problem solved just a shame it’s at the cost of the 990!