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- 28 Apr 2009
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Hello to everyone on the forum. I have a little dilema. One of my backup drives, a Samsung F1 1TB, which acts as an offline mirror to another drive, a 1TB Hitachi, has decided to produce a SMART error at boot time for the few days.
It is a year and a half old, I tend to do occational incremental backups to it and it currently holds 850GB of data. It isn't worked very hard at all and spends most of its life in a trayless hard drive caddy or dock.
I booted my machine with the ESTOOL provided by Samsung and it told me that the drive was giving the following error:
SMART Error: Service code: AJ38
Which apparently means SEEK NOISE. So if the drive has failed on seek noise that could indicate that the drive heads are about to fail.
However, I am puzzelled. The drive doesn't make any noise out of the ordinary, I have re-formatted it and piled all the data back on and it seems fine. It never gives me any read errors or problems. How much trust should I put on SMART?
Lastly, is a SMART failure going to be accepted by Samsung so I can exchange the drive under warrenty?
Thanks in advance.
It is a year and a half old, I tend to do occational incremental backups to it and it currently holds 850GB of data. It isn't worked very hard at all and spends most of its life in a trayless hard drive caddy or dock.
I booted my machine with the ESTOOL provided by Samsung and it told me that the drive was giving the following error:
SMART Error: Service code: AJ38
Which apparently means SEEK NOISE. So if the drive has failed on seek noise that could indicate that the drive heads are about to fail.
However, I am puzzelled. The drive doesn't make any noise out of the ordinary, I have re-formatted it and piled all the data back on and it seems fine. It never gives me any read errors or problems. How much trust should I put on SMART?
Lastly, is a SMART failure going to be accepted by Samsung so I can exchange the drive under warrenty?
Thanks in advance.