Samsung f1 problem

window · 23 Dec 2008 at 22:37

I bought a Samsung f1 1tb from overclockers end of last month. after installing i started a post about how noisy my drive was. after ignoring advice to rma, thinking i could live with it, it has now shut down on me i think.

With the drive connected i cannot boot up, and after booting from disk iv run the repair several times (with no errors) but to no avail so its not software failure, but after doing a HDD check it says pass about the samsung but when i switch to my wd hdd it boots and runs as normal (eliminating any other hardware failure)

Is there anything else i can do before i rma and if not what do i have to do to rma (if still post running xmas eve il be within 28 days, if not it will be after 28 days process)

GJ02 · 23 Dec 2008 at 22:40

im no expert window, just rma it, and get what u paid for

ChrisLX200 · 23 Dec 2008 at 22:48

If it's noisy there's something wrong with it, RMA it. Don't think you have to do more than state it's noisy.

window · 23 Dec 2008 at 22:53

How do i rma (never done it before)

GJ02 · 23 Dec 2008 at 22:55

just get in touch with ocuk and they should tell you what to do
if its a month old it should be a straight swap

window · 23 Dec 2008 at 23:10

ty will call em tomorrow

kmufc77 · 23 Dec 2008 at 23:24

ive had 2 F1s fail on me and my old WD drives were quieter :eek:

EdGey · 23 Dec 2008 at 23:28

mine is pretty noisy tbh, i thought it was normal.

kmufc77 · 23 Dec 2008 at 23:49

EdGey said:
mine is pretty noisy tbh, i thought it was normal.

yeah i think it is the norm as ive had a few F1s and they have all been noisy even though ppl say they are quiet i havent come across one yet

Mark A · 23 Dec 2008 at 23:56

Ive got a 640gb F1 and its pretty quiet. Shame its failing as it was a nice fast drive.

SkeeterUK · 24 Dec 2008 at 00:06

Meh nice to hear all this lol cos i just rma a seagate 500gb drive and asked for a sammy f1 500gb drive as thought it might be more reliable.

kmufc77 · 24 Dec 2008 at 00:12

SkeeterPSA said:
Meh nice to hear all this lol cos i just rma a seagate 500gb drive and asked for a sammy f1 500gb drive as thought it might be more reliable.

i think you hear about so many F1 failures is because so many ppl have them

Steves_pc · 24 Dec 2008 at 22:05

FWIW mine was nice and quiet & fast too, so fast it jus died after 7 months

Like kmufc said theyre not bad just loads of folk have em due to the price having been good for a while i guess.

sunama · 25 Dec 2008 at 20:06

A point of note: I RMA'd my Samsung hard disk, direct to the manufacturer. They despatched the replacement hard disk on the same day they received my broken one. The entire turn around time was about 3 working days. As a comparison, Western Digital have taken upto a month to ship the replacement.

My advice - if you do RMA a Samsung drive, use the following link and bypass the retailer, as they will be a lot slower.

http://www.rexo.co.uk/warranty.php

harris1986 · 25 Dec 2008 at 22:27

I would recommend Seagate>Samsung but that's my personal preference

SkeeterUK · 27 Dec 2008 at 00:45

Not with the 7200.11 reputation these days.

They die in a few months especially octobers batch it seems.