Samsung laptops have keylogging rootkits installed at the factory

Soldato
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EDIT: Dons, this is a general news item that potentially affects a lot of people and is up for discussion. That's why it's in GD, so please don't move it to a more remote sub forum like Laptops or Windows. Thanks. :)

According to Sophos Naked Security blog Samsung is reportedly selling laptops which come pre-installed with an unexpected piece of software. The laptops contain the 'StarLogger' rootkit/keylogger, which launches silently with Windows and then records every keystroke unknowing buyers make.

That includes all documents and emails typed out, all passwords, all online posts - everything. The keylogger/rootkit periodically uploads the data (and screenshots!) to an unspecified email address. :eek:

I actually had to check it wasn't the 1st April already. I'm absolutely amazed that an OEM like Samsung would do this, especially after the Sony audio CD rootkit scandal. I'd strongly advise anyone with a Samsung laptop to do a scan with a decent anti-malware suite, as well as to manually check for a directory called C:\Windows\SL which is where the malware lives.

Amazingly Samsung have admitted that this is happening. I see huge lawsuits on the horizon, and I've lost a lot of respect for them. For shame, Samsung.

More info from the guy who first reported this is here.

UPDATE: An addendum posted on Sophos' blog.

Update: Cnet.com is reporting that they looked at a Samsung series 9 and did not find the keylogging software. This could indicate it is only being installed on one series (R), or in fact Samsung is not behind it's installation.

UPDATE 2: Better Nate than lever... or something... Here's a response from Samsung pooh-poohing the original article. It seems this IT 'consultant' and Network World have some explaining to do! I've also RTM'd the post to request a title change to reflect the latest information.
 
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Thanks for alerting me to this, my sister and grandfather both have NC10 netbooks and regularly buy things online. Poor show Samsung.
 
I know OEMs like to pre-load some absolutely crap bits of software on their laptops to the point the first thing i want to do is nuke the install, but this is going a tad far.

Would be interesting to find out why they have done it. Seems a bit of a stupid way to gain marketing data thats for sure.
 
I just bought a Q430! lol, however luckily I have the habit of wiping the drive clean and do it my way.
If you recently bought a Samsung laptop
"you can also manually remove files associated with the keylogger in C:\Windows\SL directory"
 
My Dad has got a Samsung netbook from his work for all their pension stuff... I'll have to tell him about this.
 
I'll just sit here and see how long it takes before someone files a class action lawsuit for breach of privacy, assuming this is true of course.

I cannot see how Samsung believed they could get away with this, it clearly breaches pretty much every IT privacy protection law around. Even your employers are not allowed use such tools to check their company machine usage.
 
Wow, I think I would avoid buying a Samsung laptop now out of principle...

Also, would such a keylogger be possible on their newer smartphones?
 
This is one reason why it's a good idea to clean install your own OS once you get a new machine.

Pretty poor really, I feel sorry for the masses out there who will not really understand what's going on. For example I presume Azza's dad.

Wow, I think I would avoid buying a Samsung laptop now out of principle...

Also, would such a keylogger be possible on their newer smartphones?

I suppose as Android's popularity increases.. :(
 
I'll just sit here and see how long it takes before someone files a class action lawsuit for breach of privacy, assuming this is true of course.

I cannot see how Samsung believed they could get away with this, it clearly breaches pretty much every IT privacy protection law around. Even your employers are not allowed use such tools to check their company machine usage.

I guess it would only be a breach of privacy if the data was sent back to Samsung..
 
Why would it be breach of privacy if the data is logged on your own PC and is owned by you?

Um, because as per the OP, the malware sends that data back to Samsung. :p That's a major, major breach. I'm wondering if this is a US issue, UK issue, or worldwide? I'm pretty sure it'd be a criminal offence under the Computer Misuse Act and/or the Communications Act.

EDIT: Nice ninja edit. :o
 
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