Does anyone else feel that Samsung have lost their way? They used to produce reasonably priced TV of decent quality. Now they seem to be hell-bent on adding pointless gimmicks to everything.
Back story:
In 2012, I bought a 40" Samsung LCD TV. It's a fantastic set that ticks all of the boxes: good image quality, thin, aesthetically pleasing, good quality and logically laid-out remote, smart TV capabilities with all of the UK catch-up services (iPlayer, ITV Player, 4oD, 5 Demand). The smart TV UI wasn't the best and WiFi performance was occasionally flakey but generally the TV worked great.
When it was time to buy a new TV for another room, we decided to go with another Samsung. Unfortunately, the 2014 40" is terrible. My main gripe is that they've attempted to reinvent the remote control. The TV came with two remotes. One is so cheap and nasty that wouldn't look out of place next to a £20 Chinese DVD player. The other is a Wii-mote style device that lacks a number pad. The fancy remote is unreliable (you have to get close for the on-screen pointer to appear) and forces you to use an on-screen keypad to enter channel numbers. It's an utter mess.
And somehow Samsung have screwed up their smart TV software even worse than it was before. WiFi performance is so flakey that it's unusable. Even over ethernet, 4oD looks blocky and horrible. Almost everything else about the TV is worse than the 2012 model.
I sometimes wonder if Samsung does any usability testing.
/rant over
Back story:
In 2012, I bought a 40" Samsung LCD TV. It's a fantastic set that ticks all of the boxes: good image quality, thin, aesthetically pleasing, good quality and logically laid-out remote, smart TV capabilities with all of the UK catch-up services (iPlayer, ITV Player, 4oD, 5 Demand). The smart TV UI wasn't the best and WiFi performance was occasionally flakey but generally the TV worked great.
When it was time to buy a new TV for another room, we decided to go with another Samsung. Unfortunately, the 2014 40" is terrible. My main gripe is that they've attempted to reinvent the remote control. The TV came with two remotes. One is so cheap and nasty that wouldn't look out of place next to a £20 Chinese DVD player. The other is a Wii-mote style device that lacks a number pad. The fancy remote is unreliable (you have to get close for the on-screen pointer to appear) and forces you to use an on-screen keypad to enter channel numbers. It's an utter mess.
And somehow Samsung have screwed up their smart TV software even worse than it was before. WiFi performance is so flakey that it's unusable. Even over ethernet, 4oD looks blocky and horrible. Almost everything else about the TV is worse than the 2012 model.
I sometimes wonder if Samsung does any usability testing.
/rant over

