scratches on my new NEC screen

[RaMDOM]

Hi guys, I have just got my new widescreen monitor from OCUK, I went for the NEC MultiSync 20WGX2. Absolutely great monitor and well pleased with it. However when I noticed tonight that there are about 3 slight scratches on the left hand side of the screen, each about 1.5 - to 2 inches long. It doesn't effect the image quality at all really, but I have spent a load on this monitor and I know that they are there and to be quite frank I am a bit miffed.

Even though I received the monitor last Wednesday (26th April) I didn't open it as I was away last week and the weekend. I only opened it on Monday night and didn't notice the scratches straight away; I have only noticed them tonight.

I know that for dead pixels you have to have a certain amount and is an accepted risk, but scratches due to mis handling must be treated differently. I was going to give OCUK a call tomorrow and see what they say, but in the meantime does anyone know the policy on this and what the likely response will be?

 

[RaMDOM]

They do strike me as being a bit soft - are they prone to scratching easily?

I do get the point though I suppose it is better to have a few scratches which I can't even see than to get new one with dead pixels.

 

[RaMDOM]

Gonna go with drupi on this one. To be honest I guess that they are not that bad. They only show up if you really look hard at extremely accute angles with your head about a couple of cm from the monitor - and when the monitor is off. They do not show at all when it is on. I am just being extremely picky as it was expensive.

I would hate to get into an RMA situation where I get a new one only to find a dead pixel some where on the screen or a back light bleed and I would wish that I had stuck with my original one. My ultra pickyness has got me there before.

I would like to ask though as to any thing that you can protect the screen with, a cover or something? it seems to me that these things are quite fragile when compared to the ol' CRTs.