Seagate 4TB USB 3.0 Drive Startup Issues

benjstevo

benjstevo

benjstevo

Associate
Joined
26 Jan 2006
Posts
39
Hi all,

I'm totally stumped on this quite bizarre issue I'm having.

For about 2-3 weeks now, I've been seeing increased startup times getting into Windows. At first it was the Windows loading spinner taking an age. I tried unplugging my USB 3 backup drive, and that seemed to solve the issue.

However, that seems to have just delayed the problem. After the Windows login screen, sometimes it takes a while to show Explorer. And other times, it'll hang when opening 'My PC' or anything to do with the USB drive. The loading bar in the window will slowly move and hang until the drive detection times out.

Often, the drive will simply be detected as 'Local Disk' and be inaccessible.

The weirdest thing? Unplugging the drive and re-plugging it makes it work. Every. Time.

What I've tried
  • All board drivers are latest, BIOS etc.
  • Swapping USB ports. I've tried front, rear, both SS and regular.
  • Swapped to a different HDD cable
  • Disk management all seems ok
  • Scanned the disk with Windows, and SeaTools. All fine.
  • Various BIOS settings, including turning off virtualisation.
  • ChkDsk /r wants to run for 48 hours(!!!), and often simply just stops.
So, I'm at a loss at what to do. The drive itself is working fine within Windows after startup. It just hangs the machine in odd ways.

Does anyone know of any recent Windows updates that could be affecting this? Drivers etc?

Win 10 Home 22H2
Mobo: ASUS ROG STRIX Z390E
CPU: i7 9700K
RAM: 32GB Corsair 1066
GPU: EVGA 9800Ti
PSU: Corsair HX850i
Other drives: Samsung M2 980 PRO / SSD 980 PRO / SSD 980 EVO
 
Last edited:
Something you can't check is the SATA-to-USB interface within the drive and my guess is that's where the problem is.
Another suggestion would be to try a different external PSU for the drive (assuming it has one).
 
Snapshot said:
Something you can't check is the SATA-to-USB interface within the drive and my guess is that's where the problem is.
Another suggestion would be to try a different external PSU for the drive (assuming it has one).
Click to expand...
It's just power over USB. I'll check it on another machine next.
 
So it works on another machine just fine. No hanging. I've also discovered it's happily detected (and browsable) in the BIOS.

This makes even less sense now.
 
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