Seagate 7200.11 Problems

[AndrewPE28]

I bought 2 x 7200.11 500Gb's from here couple of years ago to run Raid0 as a system drive.

First drive failed approx 12 months ago, second drive has just failed as a standalone system drive.

HD Tune Pro screen shots below for both drives :

I've run both through the long test using Seatools, but neither show any errors! Also seatools wont let me run the SMART test, saying 'Test Unavailable'

Both drives are still under warranty to Sept 2013 according to Seagates website, but I cannot RMA them because I need to enter the seatools error code.

Any ideas on what I can do?

 

[AndrewPE28]

I've RMA'd one of them, using the code suggested by Rikky . The other is not showing as in warranty which is strange as they were bought only a month apart.

I've ordered a Samsung F3 to replace them as a system drive.

I'll contract Seagate about the second drive as it should still be under warranty.