Seagate HDD RMA Security

[Steve2000]

My Seagate Barracuda (2 months old) just died on me, after a slow progressive failure over about three weeks. I presume I am going to have to RMA it, but I have had sensitive details stored on here sch as client addresses, account numbers, passwords etc (no, not kiddie porn). So I was just wondering what they actually do with broken hard drives on receipt? Do they just bin them and send a replacement or test them first and read the data within?

TIA.

 

[fobose]

I think its a breach of the data protection act if they read the data within. I presume they destory the said hard drive. Not sure if they try to repair them, if they do I guess they would, by law have to eradicate all data on the drive before sending it back out to somebody.

 

[Tetras]

You'd probably be best off asking them what their policy is but if the data is very sensitive I think I'd just eat the replacement cost.