Seagate RMA's

[Socaddict]

For those that have had some experience with them, how strict are they on the packing requirements?

Their official documentation (http://www.seagate.com/support/service/pdf/pack.pdf) seems to highlight the need to do exactly as they tell, but I don't have any of the correct boxes or foam lying around. I was going to use an antistatic bag, bubble wrap, and jiffy bag, but I'm not so sure now.

Cheers for any help.

 

[miniyazz]

Well the last drive I received was simply in an antistatic bag and securely wrapped in about 2 inches of bubble wrap! No box, certainly!

I'd RMA to where you bought it from to avoid the hassle.

 

[HeX]

For those that have had some experience with them, how strict are they on the packing requirements?

Their official documentation (http://www.seagate.com/support/service/pdf/pack.pdf) seems to highlight the need to do exactly as they tell, but I don't have any of the correct boxes or foam lying around. I was going to use an antistatic bag, bubble wrap, and jiffy bag, but I'm not so sure now.

Cheers for any help.

You don't need the foam, but deffo send it in a box.

When i've returned drives in the past i've static bagged/bubble wrapped, then boxed them.

Lots of RMA places require you to send your stuff back in a box.