Security guards - bad experience

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I went to a bar the other day and we and my wife got put into separate basement by two security guards

we were left in this basement for hours and they would not even tell me why I was there or my wife

i called 999 a few times during it as I was that worried and thought I was getting set up. I asked to go to the toilet and they wouldn’t let me and said I’ll need to just go in front of them if that’s what it takes. I asked for a glass of water and they laughed when it arrived like they done something to it and because I’m clostaphobic I asked to be moved to another room and they refused and I had a really bad panic attack and could barly brethe and they just watched and left me to it

I asked how long can u keep me here and he said indefinitely, they enjoyed seeing how worried I was getting

They used quite a force to get me in this basement and acted cocky and dancing to the music from the bar they heard while in this basement

when the police arrived they said my wife mentioned a code Angela even though she was sat next to me the whole night and didn’t even no what this phrase was. The police allowed us to both go as soon as they finally arrived

Is there anything I can do about this as it was an awful experience and we both were locked up for hours in a basement. The venue won’t even register a complaint and told me to go to the police

My wife who was in a separate basement was in a right state to and had no idea why she was been kept inside. She didn’t even know this Angela was a thing and even if she did say that which she didn’t, why was she locked in one too

There was other guys there and the only thing I can think of is one of them said this phrase to try and get me out the picture and battle into my wife, not knowing we both were getting taking away. Ether that or the people in there didn’t like us. I just can’t work it out

Is this normal procedure if this phrase is said
 
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Story does not add up. Wife uses Amgela safety phrase and they put you in the same room?

Is the returnee detector going off?
 
Ok lovely folks of GD, let's open a book:

  1. Shoplifting
  2. Drunk and disorderly
  3. Aggressive and confrontational behaviour (perhaps in conjunction with option 2)
  4. Lol drugs
  5. A load of absolute nonsense
@Maccy poll pls
 
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Ah dammit, missed this post.

I notice he's from Glasgow though, anythings possible there so whatever it was I wouldn't immediately discount it.
 
Ah dammit, missed this post.

I notice he's from Glasgow though, anythings possible there so whatever it was I wouldn't immediately discount it.

He said he was put in separate basement under a bar by some bouncers, they wouldn't let him go, he called the police and want to know what actions he could take.

You'd think the police would arrest them for kidnapping if that's the case....
 
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