Seelseries Engine 3 Issues

[MouthBoy]

Hi All,

I purchased the Steelseries Rival Optical Mouse today and have been trying to install the Steelseries Engine 3 to change the settings on it. The latest version of this is 3.2.4 which only came out a few days ago just sits saying 'Loading' on the screen. It never passes this point. I tried version 3.1.4 and this just does not detect the mouse.

I have tried multiple USB ports, running the installer and application as admin, uninstalling, reinstalling etc, disabling firewall whilst installing and running/detecting mouse.

Anyone run into this issue before? I can find some information on the net about it but no answers to go on.

Thanks

EDIT: After many internet searches I have decided that a Steelseries mouse is not for me. A mouse should not be this difficult to setup. I will return the product tomorrow.

 

[FredFlint]

Hi, I have a steel series RAW on my PC and a Kana on my laptop. I installed the software on both with no issues on windows 8.1 pro. You might have a faulty mouse? Did the mouse work in windows before trying to install the software? Also I think different products use different software as the download for the Kana was not the same as the one for the Raw.