Sending SSD back under DSR

ubersonic said:
The consumer is currently responsible for the cost of sending the item back to the retailer, after the amendments go through it will be the retailers responsibility.
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No they do not, we keep going through this.

"In addition to the above information, consumers should also
be told:
• when and how to exercise their rights under the DSRs to
cancel including
– for goods – whether you require goods to be returned by
the consumer and if so who will pay for their return"

"Returning goods
Only if it is covered in the contract and the written information
can you require the consumer to pay for the cost of returning
the ordered goods."
 
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I can't believe you can try something then return it. That's why I used to keep getting blatantly used goods sold as new from a certain company that I have now stopped using unless absolutely necessary.
 
stoofa said:
The whole DSR is just plain silly and another classic example of those that set legislation not understanding what it is they need to do.
Things are always left far too open and then we end up in a situation like this. I'm just an end user, however I feel it is crazy that unboxed items can be sent back for the retailer to sort out.
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I agree. What is the retailer supposed to do with the now used product they sold as brand new and paid to ship?
 
[TW]Fox;22423334 said:
I agree. What is the retailer supposed to do with the now used product they sold as brand new and paid to ship?
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I actually come across people who send washing machine back under DSR, I kid you not.
 
[TW]Fox;22423334 said:
I agree. What is the retailer supposed to do with the now used product they sold as brand new and paid to ship?
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isn't that what most B grade stuff is?

The idea is that in a shop you have the opportunity to examine the goods on the shelf or on display. the DSR is designed to give to those buying via mail order (which is what online shops basically are, just the order method is different) the opportunity to examine the goods and then reject them if they're not suitable.

Really the DSR rules need to be rewritten for the Internet.
 
They probably make a lot of it back selling as B grade as said above and also some have an ebay shop where they sell off the sent back items.

Axminster powertools has an ebay shop setup entirely for selling items sent back under the DSR and their auctions sell for very little below the RRP on their site. Annoying as I keep looking on there in the hope of picking up a bargain but the bidding wars always end up in a price that a couple of quid less.

Saying that it's still unfair on the seller and the small amount they do lose out on will end up being passed down to the customers somewhere along the line.
 
I don't think there is actually any legislation that restricts the term new.

Manufacturer repacks and cleans/removes any marks and its basically just as good as "new" then whats to say it isnt?

I think the DSR is a bit of a dogs dinner. Although I think unscrupulous retailers only have themselves to blame. Even now you see "unopened", "unused" etc being touted when they are not a part of the regulations.
My belief is that the packaging restrictions were put in place to stop manufacturers or retailers basicaly packing into something you had to open to inspect where they could turn around and say it was not as shipped and hence unreturnable.

Common sense needs to rule, but unfortunatley retailers constantly try it on and hence the legislation in general is too much in favour of the consumer.
 
They probably make a lot of it back selling as B grade as said above and also some have an ebay shop where they sell off the sent back items.
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Yeah but they are normally at or below cost price so they will be taking some form of loss on them.
 
Surely the SSD is now damaged as it's presumably been used/formatted and now has fewer write cycles remaining than a new one?
 
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