Serial ATA controller problem

Legend · 27 Jun 2008 at 15:57

Strange error this. I just installed a Q6600 on my Intel D975BX2. Works ok, updated bios etc. but now I'm getting a message in Windows (Vista x64) that my Serial ATA controller is not working. In device manager it tells me I have no driver installed, but when I try to find a driver, it can't find one on the original disk I got with the mbd, and it doesn't find one when it does an online search either. My drives seem to be working ok, but I don't understand why i'm getting this error! :confused:

Meronem · 27 Jun 2008 at 17:36

have you done a windows update and looked at any hardware updates ?

Legend · 27 Jun 2008 at 18:40

Yeah, tried that. Nothing seems to sort it.

Meronem · 27 Jun 2008 at 19:26

so i take it in the device manager there is a device with a yellow "!" on it ?

what does it say or just "unknown device" ?

Legend · 27 Jun 2008 at 19:33

Yes, there's a yellow '!' next to 'Serial ATA controller', and when i go into that it says;

"This device is not configured correctly (Code 1).
There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver"

But doing that actions a search which finds nothing!

Meronem · 27 Jun 2008 at 20:23

have you installed the chipset drivers for that motherboard ?

Legend · 28 Jun 2008 at 01:22

Yes, done that. I'm flat out of ideas!

Meronem · 28 Jun 2008 at 08:45

have you tried uninstalling it and seeing if it comes back ?

Legend · 28 Jun 2008 at 10:14

You mean uninstall from device manager?

Meronem · 28 Jun 2008 at 10:17

yeah, does it re-detect it ?

Legend · 28 Jun 2008 at 15:41

Yes, it re-detects it upon restarting.

Firegod · 28 Jun 2008 at 16:41

Are you set to run AHCI mode? If so, I believe you need to go into the Registry and change a DWORD value so that Windows uses the correct driver. Not sure if this is the case for you, the BIOS would tell you what mode you were running in.

http://support.microsoft.com/kb/922976

Legend · 6 Jul 2008 at 11:06

Firegod said:
Are you set to run AHCI mode? If so, I believe you need to go into the Registry and change a DWORD value so that Windows uses the correct driver. Not sure if this is the case for you, the BIOS would tell you what mode you were running in.

http://support.microsoft.com/kb/922976

Just to update this, I have checked my BIOS and it says SATA is configured in IDE mode. AHCI mode is available as an option, but it doesn't appear to be running in that mode.

I just don't get this! Only thing I changed was my CPU!!

:confused: