Serious Windows update issues

[Chives]

Windows Updates on my computer keep failing constantly as you can see. Seems mainly to be linked with MS office but other things effected as well.
This is the list of updates that fail:



This is the error code I get:



This is the first time an update failed:



I attempted to uninstall Office and was greeted with this:


Any help is greatly appreciated .

 

[Chives]

You could try to run the Office setup again and choose Repair. I think that is still an option in 2007.

Doesn't allow me to do that , Comes up with the same error in my op.

 

[Chives]

I'd suggest a complete re-install of Office then, shouldn't be having a reg error like that as it's obviously fooked. Don't reinstall, just attempt to install over the top and see where that gets you. Otherwise it appears that Windows may have eaten itself, meaning a full re-install of everything!

I have tryed to reinstall it and a similair error came up. Nothing wrong with my windows as its only microsoft office effected.

 

[Chives]

I'd suggest stopping the 'Windows Update' service, then deleting the contents of 'C:\WINDOWS\SoftwareDistribution'.

Then restart the update service and run Windows update again, this should download any patches that haven't been applied again. It may be that the patch you installed was corrupt.

Worth a shot and takes 2 mins.

Tried that and get this


Thanks for all the help so far .

 

[Chives]

http://yuridejager.wordpress.com/20...nnot-open-the-registry-key-unknowncomponents/

You could try this - try the secedit command first. Take backups first though and run the commands through an elevated command prompt.

Tried that , it completed but encountered an error. And that application that is linked from that blog doesn't work with windows 7 .
Thanks for the help so far .

 

[Chives]

right, well it does seem that the registry is completely borked...at this rate you are gonna have to re-install windows...

Well no , the only program effected is microsoft office , so how the registry completely "borked"

 

[Chives]

Yeah its time to edit the registry to make Windows think it is no longer installed me thinks. Then a fresh install with all the correct registry entries and be performed.

I'd start by launching 'regedit' and searching for 'office'. Backup the registry and start deleting. Once complete run something like CCLEANER to do a clean up then try installing Office again from scratch.

Could you be a bit more specific please , searched for office and only a few related files came up.
edit: I have found the core office files and they have been deleted

 

[Chives]

Did you find them in the registry?

Yes , I am now having problems where office is automatically opening up a setup and reinstalling it self , I then open the diretory where it is and it wont allow me to delete the files "saying they are in use" when they arn't .
Thanks for all the help so far

 

[Chives]

Ok thats weird. I'd check the task manager to see if there are any instances of 'SETUP.EXE' or 'MSI*.EXE' running and shut those down. It should allow you to then delete those files.

Done and it still wont allow me to delete them , it is the "office12" file.
Thanks for all your help so far

 

[Chives]

What other programs do you have installed and running? Any anti-spyware etc?

Norton Internet security 2010.
EVGA precision.

 

[Chives]

This a load of ****. I just deleted it all via that program james linked and it has all reappered within seconds . WTF

 

[Chives]

Turning off norton makes no difference.

 

[Chives]

You are having major trouble aren't you!

Try following this matey:-

http://support.microsoft.com/kb/928218/

It's a dedicated article for removing Office 2007 manually, bit long winded mind.

All seems well for now ,I went in the actual file and deleted the files one by one some groove files wouldnt delete for some reason
reinstalling now..
Thanks for alll the help so far

 

[Chives]

****** load of **** , reg errors when I attempt to reinstall. giving up with this fast.