Server Use Problem

joemc · 4 Nov 2011 at 08:59

Hi guys,

Would appreciate any help on this

One of the users at where I work is experiencing problems whilst logging in to one of the servers. We have the users connect in via RPD connection to the servers so we can keep them locked down.

One of the users whenever she logs on to the server which is using Windows Server 2008 RC2, always gets a message saying:

'Your user profile was not loaded correctly! You have been logged on with a temporary profile.
Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.'

When she logs on the any of the Windows Server 2003 computers she doesn't have any problems at all! I've asked about just re-creating her account - but I'd rather get it fixed properly instead of doing a dodgy job...

Again, any help would be appreciated. Or if I've missed any information - I'll be happy to help further.

Thanks

Trifid · 4 Nov 2011 at 10:35

Have you tried deleting her local profile on the server in the users folder? It should then download it fresh from AD when she next logs in.

joemc · 4 Nov 2011 at 14:06

Not tried that yet. So, just delete it locally on the server in question - and it should re-download all of her data from the DC again?

WILD9 · 4 Nov 2011 at 14:31

Exactly as Trifid says, sounds like a corrupt local profile. Just delete the local copy on the 2008 server (make a copy first just in case) and let it pull another down.

joemc · 4 Nov 2011 at 16:22

We use roaming profiles, just whenever the user keeps logging on, it says it can not retrieve the profile and will use a temporary one instead.

WILD9 · 5 Nov 2011 at 11:39

joemc said:
We use roaming profiles, just whenever the user keeps logging on, it says it can not retrieve the profile and will use a temporary one instead.

Unless you have policy blocking it, the machine will cache a copy of the profile locally and may well use this in preference to downloading a new copy. If it is corrupt and/or cannot be overwritten then you would get this problem.

joemc · 7 Nov 2011 at 08:41

WILD9 said:
Unless you have policy blocking it, the machine will cache a copy of the profile locally and may well use this in preference to downloading a new copy. If it is corrupt and/or cannot be overwritten then you would get this problem.

Ohh right thanks for that. Will give this a go today. Would it be best to make a backup of her profile before deleting it from the machine?

winks2 · 7 Nov 2011 at 09:11

you may have to delete the key in regedit, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

And you have to scroll through until you find the profile name that you wish to delete. This is what we have to do when we get a duplicate name when logged on. it usually creates aduplicate name like. John.Smith -> John.Smith1 this is what causes windows to log you on to a temporary profile.... hope this helps

WILD9 · 7 Nov 2011 at 10:16

joemc said:
Ohh right thanks for that. Will give this a go today. Would it be best to make a backup of her profile before deleting it from the machine?

Its best to make a backup copy before deleting anything from anywhere but in this case yes definately.

Laser402 · 8 Nov 2011 at 11:54

winks2 said:
you may have to delete the key in regedit, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

This! Happens on a few Win 7 desktops here, seemed to solve it.

joemc · 10 Nov 2011 at 09:22

winks2 said:
you may have to delete the key in regedit, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

And you have to scroll through until you find the profile name that you wish to delete. This is what we have to do when we get a duplicate name when logged on. it usually creates aduplicate name like. John.Smith -> John.Smith1 this is what causes windows to log you on to a temporary profile.... hope this helps

Just logged on to the Server she would be RDP'ing to, gone to look where you said and it's a long list where everything starts with S-1-5-21-etc.

When you look on each one, their is a CentralProfile attribute, is this where you are saying? If so, everyone's seems to be '*username*.V2'

*edit: That moment when you're looking at the wrong user... Now I'm looking at the right person they have *username*.*domain*, any ideas? Should I just try deleting it and see what happens?

Thanks for all the help so far!