Setting up outlook e-mail

[fenderbass86]

I've just set up my dad's outlook e-mail, tested the connection and it fails on sending. Here's the error:

Task 'pop.ntlworld.com - Sending' reported error (0x800CCC67) : ' The server responded: 421 aamtaout03-winn.ispmail.ntl.com connection refused from [90.202.226.103]'

Anyone familiar with it?

 

[Daegan]

You'll need to be on an Virgin Media connection to test it properly as their SMTP servers will refuse connections from non-VM addresses. A quick reverse DNS check on the IP address in the error message shows you're on Sky.

 

[fenderbass86]

Thing is, it's on a sky broadband connection and was working fine before i installed Vista, then I had to re set it up. I put in the info that came with the original paperwork from ntl. No joy.

 

[Daegan]

You can try secure password authentication and see if that makes any difference, but AFAIK VM SMTP servers don't support it and won't accept connections from non-VM addresses regardless.

If your dad's only going to be accessing his email from a Sky connection (in which case why has he got an NTL email account?) you could always relay via smtp.sky.com - though then you risk some of his mail not reaching its destination because the IP address of the originating server reverse resolves to a different domain.

 

[Chief Wiggum]

should work - and as stated has worked previously - I can also verify that it works because I can send email via my VM account via my workplace.
In Windows Mail, try turning on 'Outgoing Authenticaton' for that mail account (unless you've done it already)

Kev