Shipping Delay?

DrawVid · 13 Oct 2022 at 12:28

I ordered a Zotac Trinity RTX 4090 yesterday and the order status is still on 'ordered', it has not moved to order preparation .

I submitted a ticket yesterday afternoon but I've heard no reply.

Any one know what the issue is here?

Any one else on the same boat?

boabs · 13 Oct 2022 at 21:57

not like oc to hold things up.

DrawVid · 13 Oct 2022 at 23:40

boabs said:
not like oc to hold things up.

I've not had any issues with them in the past.

The fact is that they've taken my money and failed to give me any updates whatsoever. I'm completely in the dark.

ORDER still not updated past 'ordered' and still not had a reply to my ticket in over 36 hours!

Think I'm going to try ringing them after lunch tomorrow.

lsg1r · 14 Oct 2022 at 00:20

Royal Mail strikes maybe....
While I'd expect a gpu to come by a different delivery company it's possible that the RM strikes could have had a knock on effect.

iiHOOPsii · 14 Oct 2022 at 07:53

Its nothing to do with RM strikes its probably because of the number of orders. On top of their usual traffic they had like 1000 gpu's sell out in an hour and they have to pack an ship each one individually. Not an excuse as we all paid for next day delivery but its understandable. I ordered the exact same card as you and I have yet to have an update or a response to my ticket but the money has left my account. Hopefully hear something today, annoying thing is even if it ships today I doubt I'll get it till Monday unless they automatically upgrade the delivery to dpd Saturday as they have failed to keep to their own dispatch times.

DrawVid · 14 Oct 2022 at 08:02

lsg1r said:
Royal Mail strikes maybe....
While I'd expect a gpu to come by a different delivery company it's possible that the RM strikes could have had a knock on effect.

It's DPD delivery though....
I honestly wouldn't mind this delay if I was actually informed about it, even if it was a automated email.

Just hate being in the dark