Shutting down after 45mins (ish)

[Jim_Ow]

Hello there,

I'm after a bit of advise really. I have a Packard Bell Ixtreme and it keeps powering down while Im playing a game. It's as if the power has been pulled straight out, I can some times hear sound (I can keep talking on skype) and sometimes the last thing I heard just loops over and over.

I at first thought it was an over heating problem, so I got EVGA Precision and it told me that it was at 50c at idle, and then it would shoot up when gaming.

I took the side of my case of and the problem hasn't happened since .. obviously I dont want to keep the side of my case off so is there anything I could do? There's no fans on the back of the case, only the fan cooling the CPU and another the graphics card.

I can't keep the side of because of dust etc so what's the best thing to do? I thought about buying another case but I doubt the Packard Bell parts would be transferable.

Help!
Thanks,

Jimow.

 

[RJC]

It could be a faulty psu, try downloading prime for the cpu test and 3d win mark for the gpu, run to check for stability.

Download HW Monitor and this should show all system temps.

 

[AJK]

Removing the side of the case solves the problem completely? Definitely sounds like overheating... surprised the PC doesn't have a rear exhaust fan, perhaps installing one would help...?

 

[Evil^]

in my opinion these machines run quite hot, my Girlfriends family has one of the media ones which uses a similar/same case and its forever makeing a racket but her mother when vacking (around the pc i dont know why) the side just fell off "accidently" and its never been as loud since so i imagine that heat is a problem :?

usually when thinking of moveing it to a new case the warranty is void, ive done this with a hp computer some time back but it did a lot better job than when it was in its original case.

if your worried about your warranty get in touch with PB or the retailer where you got it from

 

[Ch3m1c4L]

contact packard bell and explain the problem is overheating, and ask them to send you a fan or two, or give you a refund as the pc isnt fit for purpose.

 

[stuscfc]

I had a problem like this with my scaleo T a few years ago.It was about 2 years old at the time and under warranty.It turned out to pe the thermal paste on the cpu/heatsink needed to be renewed this might not be the case for you just what was causeing it for me.When you take the side off have a good look around the cpu fan for dust it can clog up quiet fast in there.

 

[Jim_Ow]

I had a problem like this with my scaleo T a few years ago.It was about 2 years old at the time and under warranty.It turned out to pe the thermal paste on the cpu/heatsink needed to be renewed this might not be the case for you just what was causeing it for me.When you take the side off have a good look around the cpu fan for dust it can clog up quiet fast in there.

Thanks for all the replies, I have cleaned it out - Thourougly, the machine is less than a year old so I'll get in contact with PB.

 

[stuscfc]

IF its under warranty do that they may send someoen out or take it in.Hope they are better than fujitsu they had my pc for a month lol just to put some paste on.

 

[EsaT]

There's no fans on the back of the case, only the fan cooling the CPU and another the graphics card.

Then case is good only for passively cooled low end graphics card and power efficient dual core CPU.
That's unless it has stronger intake fan for positive pressure cooling.

 

[Jim_Ow]

Then case is good only for passively cooled low end graphics card and power efficient dual core CPU.
That's unless it has stronger intake fan for positive pressure cooling.

No intake fan as far as I can see. The problem still persists, Im going to do the heat tests on the machine now.

There's also certain points in game where I can guarantee it will crash, I can have the side of the PC off and it will definately do it .. I wouldn't call the parts particularly visually heavy.

I will get a list of the spec now ..

 

[PermaBanned]

Temps?

 

[Jim_Ow]

"Type: Blend - stress CPU and RAM Min: 8 Max: 4096 InPlace: No Mem: 3837 Time: 15
14/09/2009 18:41 Beginning a continuous self-test to check your computer.
Press Stop to end this test.
Test 1, 4000 Lucas-Lehmer iterations of M19922945 using 1024K FFT length.
Test 2, 4000 Lucas-Lehmer iterations of M19922943 using 1024K FFT length.
Test 3, 4000 Lucas-Lehmer iterations of M19374367 using 1024K FFT length.
Torture Test ran 18 minutes 55 seconds - 0 errors, 0 warnings.
Execution halted."

"14/09/2009 18:41 Beginning a continuous self-test to check your computer.
Press Stop to end this test.
Test 1, 4000 Lucas-Lehmer iterations of M19922945 using 1024K FFT length.
Test 2, 4000 Lucas-Lehmer iterations of M19922943 using 1024K FFT length.
Test 3, 4000 Lucas-Lehmer iterations of M19374367 using 1024K FFT length.
Test 4, 4000 Lucas-Lehmer iterations of M19174369 using 1024K FFT length.
Test 5, 4000 Lucas-Lehmer iterations of M18874369 using 1024K FFT length.
Self-test 1024K passed!
Test 1, 800000 Lucas-Lehmer iterations of M172031 using 8K FFT length.
Torture Test ran 19 minutes 1 seconds - 0 errors, 0 warnings.
Execution halted."

"14/09/2009 18:41 Beginning a continuous self-test to check your computer.
Press Stop to end this test.
Test 1, 4000 Lucas-Lehmer iterations of M19922945 using 1024K FFT length.
Test 2, 4000 Lucas-Lehmer iterations of M19922943 using 1024K FFT length.
Test 3, 4000 Lucas-Lehmer iterations of M19374367 using 1024K FFT length.
Test 4, 4000 Lucas-Lehmer iterations of M19174369 using 1024K FFT length.
Test 5, 4000 Lucas-Lehmer iterations of M18874369 using 1024K FFT length.
Test 6, 4000 Lucas-Lehmer iterations of M18874367 using 1024K FFT length.
Self-test 1024K passed!
Test 1, 800000 Lucas-Lehmer iterations of M172031 using 8K FFT length.
Torture Test ran 18 minutes 32 seconds - 0 errors, 0 warnings.
Execution halted."


The results from the CPU Stress test, mean nothing to me - but maybe someone else can decipher it?

 

[RJC]

I should have mentioned ideally run for a couple hrs + and use this software to check temps.

If you have any stability problems then the system would restart or come up with system halted and the other cores will continue to run.

 

[EsaT]

No intake fan as far as I can see.

Then there's only one description for that case: hopeless!
CPU is probably triple core AMD but what other heat producers it has?
Also PSU is possibly some Chinese Ping Pong they managed to get for cheap enough.


This one is good for heating CPU:
http://downloads.guru3d.com/IntelBurnTest-v2.3-download-2047.html
OCCT's Linpack does same.
http://www.ocbase.com/perestroika_en/index.php?Download

And this one for graphics card:
http://www.ozone3d.net/benchmarks/fur/
(OCCT's GPU test looks rather similar)

For game imitating load 3dMark shoudl be good:
http://www.futuremark.com/benchmarks/3dmark06/download/

 

[bobbydigital]

can some times hear sound (I can keep talking on skype)

If the video is cutting out completely, but you can still use skype hear background music or whatever. Sounds to me like your graphics card is possibly the one overheating rather than the cpu.

But you also say it powers down completely? Then you wouldn't hear anything at all and would be no lights on at the front.

You can always try furmark too see if it is the graphics card.

Also as mentioned before the power pack will be a cheap brand and might not be up to the job, but if it only just started recently does sound like a heat issue.

 

[exeal]

I've got that exact computer and i had the exact problem as you, all i did was buy a new graphics card (GeForce 9800 GT Green edition) and it hasn't turned off since, so

If the video is cutting out completely, but you can still use skype hear background music or whatever. Sounds to me like your graphics card is possibly the one overheating rather than the cpu.

is right.

 

[Tealc]

Mine does exactly the same when my graphics card overhears when I forget to have my fan profiles loaded.

Check the fan speed on the graphics card, adjust as necessary.