I really hope you may be able to help me with this, and it not to be a knackered box (just bought from ebay) as the guy at Sky just told me..
As the title says, on any sub channels if I try to pause it just shows a "no live pause" message. BBC1 and other free channels work fine. Occasionally it will do that but when hitting backup the screen will freeze and I have to hit the planner button to stop it - but it definitely is not pausing and buffering.
Also I recently had Anytime+ activated and when trying to download anything I get a "recording interrupted" message. It will do this whether the show has fully downloaded or otherwise.
A few key points that I worry may have a bearing on this:
- I bought the box second hand upgrading to an Amstrad drx890-r from an old Tosh that was not anytime+ compatible.
- I do not have an HD subscription but the Tosh was setup with sky as an HD box, as is this
- I have tried a planner rebuild several times
- I have tried a full system reset
- the card matches what sky's systems say, as does the box's serial number.
- I live in a flat with a single feed and have set the box to single feed mode.
- I *think* the pause feature worked before on sub channels on the tosh box. I remember using it very occasionally but could not say if it was used on sub channels or not.
From what I've researched it seems that other people who have had the same issue had fixed it by trying the resets or thier card and box were not paired correctly (surely if the serial number and card number shows the correct numbers on the setup/details menu they will be paired correctly?)
The chap on the phone seemed quite quick to say the box was pooched as soon as I said I'd tried the various resets and rebuilds but it really strikes me odd that the box itself could be faulty under these circumstances and is not anything at Skys end.
