Sky Base (LLU) - how to avoid ordering their hardware?

FunkyT · 26 Jun 2008 at 22:28

Is it possible to order the above without the Sagem router? I'm hoping that existing hardware (NETGEAR DG834G) can be utilised and the £75 setup fee reduced.

Thanks in advance!

Sonea Fifer · 26 Jun 2008 at 23:12

FunkyT said:
Is it possible to order the above without the Sagem router? I'm hoping that existing hardware (NETGEAR DG834G) can be utilised and the £75 setup fee reduced.

Thanks in advance!

If you mean can they guarantee what type of router you get then the answer is no

If you mean can you use your own Netgear router then the answer is yes - but Sky will tell you otherwise. The information for getting your username and password is available on the net

As for reducing the £75.00 setup fee - I cant see them budging on that one, but its always worth a try bud

Wayne~ · 26 Jun 2008 at 23:15

I thought you only paid the setup fee if they had to come and do it

FunkyT · 27 Jun 2008 at 00:14

Sonea Fifer said:
If you mean can you use your own Netgear router then the answer is yes - but Sky will tell you otherwise. The information for getting your username and password is available on the net
QUOTE]

I mean, if you already have your own kit then will they supply the service without hardware and reduce the £75.

Yeah, I doubt it

FunkyT · 27 Jun 2008 at 00:15

Duroxis said:
I thought you only paid the setup fee if they had to come and do it

The £75 is for ADSL service activation and/or router (I think).

Fr0dders · 27 Jun 2008 at 00:28

FunkyT said:
Is it possible to order the above without the Sagem router? I'm hoping that existing hardware (NETGEAR DG834G) can be utilised and the £75 setup fee reduced.

Thanks in advance!

its not possible to have the £75 fee waived as they officially only support using their router.

They dont want people using their own routers, which is why usernames and passwords are hidden in the firmware. So if you're officially not supposed to be using your own, theres way there going to give you a discount to do it

FunkyT · 27 Jun 2008 at 06:21

MrLOL said:
its not possible to have the £75 fee waived as they officially only support using their router.

They dont want people using their own routers, which is why usernames and passwords are hidden in the firmware. So if you're officially not supposed to be using your own, theres way there going to give you a discount to do it

Thanks dude.

Yeah but they used to supply the NETGEAR DG834G(T). It would be interesting to see if a non locked out one is considered as supported kit

FrenchTart · 27 Jun 2008 at 09:14

Dear god..I didn't realise they were still doing this. What a joke.

Go for o2 instead

FunkyT · 29 Jun 2008 at 09:32

It's an LLU exchange but only CPW and Sky have moved in. Sky 4tw tbh.