sky BB

Slogan · 1 Mar 2008 at 14:36

Just a quick question to anyone who may know.

I'm with AOL at the moment and am looking to change to Sky. I know to phone up AOL and get my MAC address (not looking forward to this) and I then give it to Sky and they perform the activation over the course of 7-14 days.

My question is, do I get to keep my AOL internet for those 7-14 days whilst they're (Sky) performing the work or do they have to shut my AOL off?

Thanks.

tolien · 1 Mar 2008 at 15:02

Yes, you'd stay with AOL up till you're disconnected from BT Wholesale's kit and connected to Sky's, which should take at most a few hours.

Slogan · 1 Mar 2008 at 15:11

Okay, was hoping that would be the case. Thanks.

Grumpy · 2 Mar 2008 at 15:44

philip41 said:
Hi Grumpy have a look at www.skyuser.co.uk lots of very helpful peeps over there, not saying there are not very helpful guys over here, just that they are used to dealing with Sky issues on a daily basis.

thanks

philip41 · 2 Mar 2008 at 16:14

Grumpy said:
thanks

Your welcome.