Sky+ installation question!

[Kipper67]

Im a little peeved guys... The sky bloke came out today and fitted the quad lnb no problems but when it came to the sky+ box itself he dished out an amstrad and insisted it was new... I did question this and he wouldnt budge on it. Im also peeved too find the box only records 40hours and he kinda went angle when I told him I was ment to get a pvr3 and started to act like somebody was telling me porkys. I wrote everything the sky advisor said to me on the 27th and it clearly stated I was down for a thomson pvr3 so where is it?

Skys tech dept reckon only SkyHD has an 80hour recording option and btw my sky+ recording feature wasnt enabled even tho the installer told me to phone sky up if it didnt activate after two hours. Im kinda feeling I was duped today

I think someone on digitalspy forums said something about " if the unit has a red circular sticker on it and it comes out of a plain brown box then its a refurbished unit" either way all the latest pvr3 units have 40 hours (80Gb) recording time although as already mentioned in this thread the HDs are 160Gb units but there is no way to access the other 80gb . Even if you disable sky anytime you don't get the extra space to use for recordings.

If you are feeling that annoyed about it check the back of the order confirmation letter from sky and you will find the cooling off periods listed there so you could phone them up and tell them to remove it again as it isn't what you thought/had been told you were getting.

If you do phone them just ask directly for the cancellations dept - i spent half an hour trying to blag a deal off the sales/accounts guys but got nowhere - phoned back 5 minutes later with the real intention of cancelling it all and the first thing out of the guys mouth was " we can do you sky+ for nothing" .

 

[Begbie]

Yeah, the tech department was right, 40hours on pvr3 and 80hours on a HD. With a sky install it is really pot luck which box you get, don't like it and its tough luck really, have customers complain about it all the time.

Bit harsh, but you have to see there point, if every customer wanted a pace or thomson box, who would take the amstrad. The thomson boxes are too noisy anyway.

 

[NeilF]

I'm looking to upgrade to Sky+, do I have to have another wire taken all the way from the dish to the Sky box itself? Don't quite understand what the two wires are achieving that one can't?

Is there anyway of using the existing box up in our bedroom? What are the registration/subscription issues?


ps: Over the past few months I've just had an extension built which hides the first wire, so I'll be annoyed if I have to have another one now going around the outside of the house

 

[Kipper67]

The sky+ box has 2 independent tuners inside so you need one wire each to feed each tuner from the quad LNB which has 4 heads in it as opposed to one in the original single LNB.

You could have sky+ fitted and still keep just the one wire but you would only be able to record the sky channel you were watching or record one channel and watch a program you had previously recorded , I would guess.