Sky Q and Router set up

father-ted

father-ted

father-ted

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Joined
25 Aug 2008
Posts
1,386
Location
York, UK
Hi,

Recently started having connectivity issues between x2 Sky Q boxes upstairs and the main SKy Q box downstairs (main Sky Q box is connected directly to the router via ethernet).
Have reset and synced them to each other again, but still losing connections frequently.

I have Virgin fibre (getting around 380mb download) and am using a Archer C9 Router.
I already have a Ubiquiti Lite AP and a new Ubiquiti LR is arriving tomorrow.

Do I leave the Sky Q boxes set up on their own mesh network and keep the access points purely for internet coverage all over the house - or do something different?

Thanks
 
Hi,

Thanks for the response.
Yes, latest firmware installed.

I have managed to connect the mini-hub furthest away from the router with an ethernet cable, so will see how that goes.
I have the AP Lite covering upstairs and the AP LR covering downstairs and the garden.
Seems a good signal all over the house now.

Guessing that the sky Q boxes connect to each other on their own mesh system.

Will check for wifi congestion as soon as I get a minute this weekend.
 
I did x2 things:
I changed the wifi channel on the router 5ghz connection to channel 42 (as sky Q uses ch36) - as suggested above.
I also managed to connect the sky Q box furthest away from the router via ethernet.
 
I have placed my Ubiquiti AP Lite upstairs & the new AP LR downstairs (also covers the garden)
Working like a dream now, hopefully it lasts :-)
 
Mine has been absolutely fine since - hopefully solved it at last, as it was really annoying.
The boxes are a few years old now, so not sure if the wifi gets weaker on them with age?
Putting ethernet to the furthest one seem to have helped massively
 
I have connected my 2nd miniQ via ethernet as I was having issues connecting via wifi, and it works perfectly fine.
I am on Virgin fibre.
 
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