Following feedback from many customers regarding non-delivery of Skyrim today, we have fully investigated the situation with Royal Mail. Unfortunately, we’ve now learned that our local sorting office failed to deliver some of our sacks to the main distribution hub on Wednesday evening. This has effected many orders – mainly for Skyrim on PC
Royal Mail have confirmed that the delayed sacks were then taken to the distribution centre the following day (Thursday) and therefore the affected orders are now on route for delivery and should be with you very soon.
Please accept our sincere apologies for this delay. Simply Games has an excellent reputation for getting new releases to customers by release date and we are very sorry if this delay has effected your order.
Once again, please accept our sincerest apologies for this delay and any inconvenience caused. We assure you that your order will be with you very soon if it hasn’t already arrived.
Kindest Regards