Slow internet for O2/BE tonight?

no_1_dave · 16 Nov 2010 at 23:21

Or is it just me?
I live in Gloucester & have done everything my end which hasnt helped. Some sites load, other dont. The ones that do load very slowly & I cant connect to BC2

I use google DNS

stoke1863 · 16 Nov 2010 at 23:21

Mine is hanging more then usual for sure

loltim · 16 Nov 2010 at 23:22

Tried opendns? Mine's alright.

208.67.222.222
208.67.220.220

Azuse05 · 16 Nov 2010 at 23:42

kip02 · 16 Nov 2010 at 23:51

o2 fine here. Using openDNS

tlrBeta · 17 Nov 2010 at 13:10

I was also experiencing problems with Be last night, very slow responses times to various servers.

Phoned support, nothing their end...also got my profile changed to a 'Gaming Profile'...I'll give it another go tonight

anything I don't mind · 17 Nov 2010 at 13:48

My fault, just queued 30gb of linux isos

I have had some connection issues on BE last few weeks, but only briefly and only minor. Did you check their status page ?

GM@N · 17 Nov 2010 at 20:29

awful pings yesterday and today UK servers that normally ping 25/30 have been 90/110

AnastieByte · 17 Nov 2010 at 21:05

Very slow for me. D/L less than half and ping usually 35

Mr-White · 17 Nov 2010 at 21:15

Mine seems a little slow too, streaming the England game from tvcatchup.com keeps lagging

MW

KIA · 17 Nov 2010 at 21:33

Probably tvcatchup.com...

Mr-White · 17 Nov 2010 at 21:37

fluff said:
Probably tvcatchup.com...

It's a possibility, although normally don't have a problem with it.

MW

GM@N · 17 Nov 2010 at 22:08

O2 Support is a joke they didn't even know what a tracert was bye bye at the end of the month.

http://forum.o2.co.uk/viewtopic.php?f=14&t=55710

http://beusergroup.co.uk/index.php?id=499

Locky · 17 Nov 2010 at 22:22

mines rubbish atm, 200 pings and sub 1mb download speeds.

Azuse05 · 17 Nov 2010 at 23:25

GM@N said:
O2 Support is a joke they didn't even know what a tracert was bye bye at the end of the month.

http://forum.o2.co.uk/viewtopic.php?f=14&t=55710

http://beusergroup.co.uk/index.php?id=499

And it's the first thing Be ask you to do

Still, can't imagine any problems at linx are fun to fix. Took Be/O2 nearly a week to track down that faulty switch that was sending data back to the senders at random interval the other month. Poor thing got sent for autopsy

Secret_Window · 18 Nov 2010 at 10:16

Mine was absolutely awful last night. I was trying to play TF2 and my ping was constantly at 140ms. Not the first time it's been doing that over the last few weeks either. Hope they get this problem fixed, as it seems quite a number of people are having the same problem.

GM@N · 18 Nov 2010 at 16:31

Secret_Window said:
Mine was absolutely awful last night. I was trying to play TF2 and my ping was constantly at 140ms. Not the first time it's been doing that over the last few weeks either. Hope they get this problem fixed, as it seems quite a number of people are having the same problem.

TF2 player here too, O2 finally admit they have a problem.

http://broadband.o2.co.uk/broadbandstatus/view/

Azuse05 · 18 Nov 2010 at 17:03

Guys

Really sorry for the delay in posting this, it seems that there was quite a bit of investigation needed. One of our key links (Akamai) has developed intermittent routing issues, which is causing traffic to shift onto the back up path (which is LINX). This is not a standard BGP issue, Akamai use a automated routing engine which is meant to shift traffic onto the best path for BE. Unfortunately the automated part of this is what’s being affected right now, hence causing these issues. Akamai have acknowledged there is an issue on their side and are currently working to resolve it. We don’t have an estimated fix time, however, we’re receiving regular updates from Akamai and have escalated as high as possible within their organisation. These routing issues can happen anytime during the day and when they do happen it will usually last between 1-4 hours, however, the issues are intermittent and are not always during peak times.

We’re really sorry about this. We understand that your online experience is essential to you, and we are not taking this lying down.

I’ll come back to you with updates as soon as I receive them.

Thanks
_________________
Louise Kirlew
Head of Member Services

iMacMart · 18 Nov 2010 at 18:34

Ah this might explain a few things over the past few days for me on 'Be There' too

tlrBeta · 18 Nov 2010 at 20:11

**EDIT** Just saw the post above