Slow Login due to User account

anything I don't mind · 8 Dec 2011 at 09:10

I have a strange problem and I am not sure what could be causing it. Certain user accounts take up to 3 minutes to log in. These are the things that i have tried that make me know it is the user account itself. Unless you can point out another reason. The users have roaming profiles, windows 7, just hangs on the welcome screen for 3 mins.

-It is not pc related as other user accounts log in to the pc in 6 seconds.
-It is not profile related because i have generated new profiles for the user.
-I have logged in with the user in to another pc that has no problems and it still takes three mins.
-not group policy, disabled all gp and same results.
-not scripts, no scripts running at all.
-not printers or mapped drives
-not UAC, disabled uac. same result.
-not account groups, removed all special groups from user account.

The event viewer is not showing anything that stands out. Just the 6005 6006 event id error messages, saying that the profile service took 180 seconds.

The only solution i can think of is creating a new user account and then linking it to the mailbox of the user after removing the old one. It just seems strange and a drastic measure to have to do this.

anyone have any ideas ?

a1ex2001 · 8 Dec 2011 at 10:54

groen said:
The only solution i can think of is creating a new user account and then linking it to the mailbox of the user after removing the old one. It just seems strange and a drastic measure to have to do this.

anyone have any ideas ?

Test this, if it works go with it provided it's only a small number of users. You will almost certainly waste more time looking for a cause and then solving it.

skyripper · 9 Dec 2011 at 17:10

Do they have stupidly big files on their desktop or anything else thats bounced around with roaming profiles? Large amounts of temp data in %APPDATA%?

UKDTweak · 9 Dec 2011 at 17:17

If it something in the users profile, you should use GP to reduce what items roam...

We had a similar problem with roaming profiles for one of our clients and I got around it thus...

In the Users GPO:
User config\Admin Templates\System\User Profiles:
Exclude Directories in roaming profile: Enabled

The following Dir's were then added to the exclusion list:
Cookies;Application Data\Sun;Application Data\Adobe;Application Data\Macromedia;Application Data\Flash Player;Application Data\Microsoft\Excel;Application Data\Microsoft\Word;AppData\Roaming\Microsoft\Word;AppData\Roaming\Microsoft\Excel;AppData\Roaming\Adobe;

This reduced the profiles by as much as 20mb.... Sun Java being one of the worst offenders... and the dir's are compatible for XP and W7

Deleted member 77746 · 9 Dec 2011 at 17:45

1) Does the account have roaming profiles enabled?
2) Do what UKDTweak has said. It will be a user profile issue no doubt.
3) What hardware spec are the PCs?

We have the same problem.

ecksmen · 10 Dec 2011 at 11:36

How is the domain configured, how many domain controllers do you have, and how is sites and services configured (have you assigned correct subnets to locations?) Do you have a local Global Catalogues?

1) Make sure each site has a GC
2) Make sure each site has correct subnets defined
3) Where are user profiles stored? Check DFS etc...

anything I don't mind · 12 Dec 2011 at 14:54

This is an old network going back 4 years+. There are about 40 users and most of the users log in to the new windows 7 machines in 6-10 seconds, pretty much instantly. There is about 5 users that have to wait 3 mins to get past the welcome screen.

I have removed their profiles completely and logged in and generated a fresh profile and it still took 3 mins. But when i did the same with another user it loaded the default profile within 10 seconds. So this is why it made me think it was a user account problem rather than a profile problem.

It is a realy simple network, one domain nothing special, but what i think might be the case is that these user accounts are very old compared to ones that take 10 seconds. I think they might have been moved over from an old domain version going back 5-10 years. But I can't be sure about that, just a hunch.

The profiles are pointing towards a dfs share but then so is everyone elses, i will try to point them directly to the profile share and see if that improves speed.

anything I don't mind · 12 Dec 2011 at 15:04

ecksmen said:
How is the domain configured, how many domain controllers do you have, and how is sites and services configured (have you assigned correct subnets to locations?) Do you have a local Global Catalogues?

1) Make sure each site has a GC
2) Make sure each site has correct subnets defined
3) Where are user profiles stored? Check DFS etc...

Ok It looks like site and services has not been updated for a few years. Servers has servers that no longer exist listed and there are no subnets specified. The domain and forest are still at functional level of windows 2000 and it is a windows 2008 r2 64bit DC. Why can't i ever inherit a site that has no problems =)