Slow Sky wi-fi

manic111 · 15 Nov 2009 at 18:39

I've got Sky Broadband set up, and am getting a really slow wireless connection. The router is reading an 8000kbps download speed, while wirelessly I can't even load songs in Spotify.

It's running one of the Sky branded Netgear routers.

Any ideas? Thanks

esK` · 16 Nov 2009 at 00:21

Signal strength? Any other routers in the area possibly on the same channel? Check your IP profile and see if your ISP are capping you.

Could be many a thing.

Speedtest Tell us your speeds on there please.

tolien · 16 Nov 2009 at 08:12

Is it the same if you use a cable, or transfer something within the network?

There won't be an IP profile if you're on an LLU service and Speedtest.net is a useless test.

footman · 16 Nov 2009 at 10:43

tolien said:
Speedtest.net is a useless test.

what's a good test then?

Kol · 16 Nov 2009 at 10:52

http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html

manic111 · 16 Nov 2009 at 12:36

I've tried changing the channel on the router, and it has helped a little. I'll bring out my laptop when I get home tonight, and see how the connection is via an ethernet.

Signal strength isn't the issue, it's absolutely fine, and I've had a look and we're no longer on the same channel as anyone in the vicinity.

esK` · 16 Nov 2009 at 18:16

Have a look on BT's speed test and check your IP profile and report back as to what it says.

tolien · 16 Nov 2009 at 21:35

footman said:
what's a good test then?

Well you don't know whether the problem's with the internet connection or wireless, so trying a cable would be a good starting point. If you want to test the internet connection, something like ThinkBroadband's test files are pretty reliable.

esK` · 17 Nov 2009 at 00:15

Hence why I said to try BT's speed tester, Generally reliable and gives a little more information on the line.

Can try to eliminate things one thing at a time.

tolien · 17 Nov 2009 at 00:57

esK` said:
Hence why I said to try BT's speed tester, Generally reliable and gives a little more information on the line.

Not, as I said, if the OP's on Sky's LLU service. It won't do anything then.

manic111 · 17 Nov 2009 at 09:01

Yep, I'm on the Sky LLU service, so the BT Tester won't do much for me

I was out all evening yesterday, so didn't get round to testing it with an ethernet. That said, the wi-fi is considerably faster since I changed the channel, so I may just leave it alone. Cheers guys, I'll post back if it slows up again