Small eBay Problem

SaBBz · 22 Feb 2006 at 08:16

I recently purchased an item from eBay and the delivery was quoted in the auction as Royal Mail Special Delivery (charged at £4). I received the item yesterday and it was sent via Royal Mail First Class. Can I do anything about this? I know it's not a lot of money, but it's the principle. I was willing to pay £4 for SD, but not for just First Class.

Thanks.

Beans on toast Dave · 22 Feb 2006 at 08:21

proberbly not, but you got it thats the point, its only £4 not 14 so don't worry about it
did you have to sign for it?

ezabella45 · 22 Feb 2006 at 08:21

People do it all the time unfortunately, I don't think there is anything you can do, you just have to live with the fact that if you buy something on ebay they are probably charging you double for the postage.

SaBBz · 22 Feb 2006 at 08:30

It's not the fact I was charged double for postage, rather the fact they lied about something in the auction. No I didn't have to sign for it.

SB118 · 22 Feb 2006 at 09:13

Be picky, you could claim not to have recieved it (to annoy the buyer and waste their time), OR do a partial chargeback on the carriage on paypal. If it become a hassle dealing with people who complain, they might start giving the service they charge for.

MrMoon · 22 Feb 2006 at 09:46

just claim you never got it that will teach em for not sending it recorded

cleanbluesky · 22 Feb 2006 at 10:05

Why do people think that when someone does something they didn't expect that they can retaliate 'on principle'... if you need the extra few quid so much, what are you using eBay for in the first place...

dirtydog · 22 Feb 2006 at 10:07

MrMoon said:
just claim you never got it that will teach em for not sending it recorded

Morally wrong perhaps, but it would work if the auction had PayPal buyer protection. Most sellers don't realise that they need to send items by a method which is trackable online, *or* PayPal will automatically side with the buyer if the buyer says the item didn't arrive.

Many sellers believe that proof of postage is sufficient, or if they offered insurance but the buyer didn't take it.. but they are wrong

dirtydog · 22 Feb 2006 at 10:08

cleanbluesky said:
Why do people think that when someone does something they didn't expect that they can retaliate 'on principle'... if you need the extra few quid so much, what are you using eBay for in the first place...

Strange logic seeing as people generally use ebay to try and find a bargain. I too wouldn't be amused paying £4 for SD and having it arrive by regular post.

melymel2789 · 22 Feb 2006 at 10:10

i wouldnt say go as far as saying it hasnt arrived as thats ott. Maybe just say "he didnt send SD as advertised" when you leave him feedback.

cleanbluesky · 22 Feb 2006 at 10:11

dirtydog said:
Strange logic seeing as people generally use ebay to try and find a bargain. I too wouldn't be amused paying £4 for SD and having it arrive by regular post.

'A bargain' is relative. If you purchase memory or a chip or somthing £4 isn't a huge amount more. That, plus its generally expected. I don't like it, but I don't want to get them back for it - I am happy enough when I get the item I am promised

dirtydog · 22 Feb 2006 at 10:11

melymel2789 said:
i wouldnt say go as far as saying it hasnt arrived as thats ott. Maybe just say "he didnt send SD as advertised" when you leave him feedback.

Be careful (the OP) if you leave a 'soft positive' like that because some people will still retaliate with a neutral or neg.

cleanbluesky · 22 Feb 2006 at 10:12

melymel2789 said:
i wouldnt say go as far as saying it hasnt arrived as thats ott. Maybe just say "he didnt send SD as advertised" when you leave him feedback.

That will earn you negative feedback and possibly create more mess - is that what £2-3 mean to you?

dirtydog · 22 Feb 2006 at 10:12

cleanbluesky said:
'A bargain' is relative. If you purchase memory or a chip or somthing £4 isn't a huge amount more. That, plus its generally expected. I don't like it, but I don't want to get them back for it - I am happy enough when I get the item I am promised

Principles are important though..

cleanbluesky · 22 Feb 2006 at 10:16

dirtydog said:
Principles are important though..

More important than what? Unneccesary hassle?

Ask yourself this - if this were you, would you really want to engage someone over such a small matter? Would this not waste time and energy over a 'principle' that has no real effect on your life?

vanandjuanunited · 22 Feb 2006 at 10:20

Have you contacted him about it. Could it have been his mistake ie he sent it by the wrong service.
As above I wouldnt get too worried about it.

dirtydog · 22 Feb 2006 at 10:21

cleanbluesky said:
More important than what? Unneccesary hassle?

Ask yourself this - if this were you, would you really want to engage someone over such a small matter? Would this not waste time and energy over a 'principle' that has no real effect on your life?

If it was me I would contact the seller to ask why he didn't send it SD, and ask him to give a partial refund of the postage. As for feedback, I wouldn't leave any at all, unless he left some first so couldn't retaliate, and then I would leave a neutral if he didn't give me the asked-for partial refund.

~Divine~Wind~ · 22 Feb 2006 at 10:25

At the end of the day, he paid for a service which was not supplied.

Therefore, if indeed the auction stated the postal methos as RMSD then the seller has broken his side of the contract.

It may have been a general mistake, it may have been done on purpose however he may also be avoiding fees by intentionally marking up postage, which is against ebay T&C's
It's not worth the hassle of getting retal neg's mate.

Have you emailed him and spoke t him about this ?

cleanbluesky · 22 Feb 2006 at 10:25

dirtydog said:
If it was me I would contact the seller to ask why he didn't send it SD, and ask him to give a partial refund of the postage. As for feedback, I wouldn't leave any at all, unless he left some first so couldn't retaliate, and then I would leave a neutral if he didn't give me the asked-for partial refund.

For me, the time it would take to do such things is worth more than £2-3... and the things I have engage myself in consume too much of my mental energy to care about such postage issues.

Small eBay Problem

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