So, I can receive e-mail but can't send. Any ideas?

GingaNinja · 8 Aug 2006 at 16:13

I just started work in my new premises away from home. I'm on NTL at home, and I just unplugged my PC, took it to the office and connected to a network owned by my mate who's leasing me the office. I can receive e-mail to my ntlworld account without changing any settings, but I can't send. Anyone have any ideas why this would be so? Do I really have to connect via my cable modem at home to send e-mail.

Any ideas (and hopefully solutions) greatly appreciated.

Ginga

Nismo · 8 Aug 2006 at 16:18

Probably the network interfering with the pop or smtp settings?

AFAIK you can only connect to them if you are on an NTL line, could be wrong there though. I know I cant set up my NTL email in Outlook here at work.

Flying_V · 8 Aug 2006 at 16:21

Er, the SMTP server may need to be changed to the ISP you're using at work.

Cuchulain · 8 Aug 2006 at 16:22

Yeah, NTL won't let you use SMTP.NTLWORLD.COM unless you're using an NTL connection.

GingaNinja · 8 Aug 2006 at 16:52

Thanks guys. I feared as much.

Ginga

csmager · 8 Aug 2006 at 18:08

GingaNinja said:
Thanks guys. I feared as much.

Ginga

There's nothing much to fear. Takes 10 seconds - as said, change it to the smtp server of the ISP you are using, and all will be well.

GingaNinja · 8 Aug 2006 at 18:55

csmager said:
There's nothing much to fear. Takes 10 seconds - as said, change it to the smtp server of the ISP you are using, and all will be well.

Thank you sir! Will try this as soon as I get back to the office.

Ginga

GingaNinja · 11 Aug 2006 at 13:04

Worked a treat. Had to obtain a username and password to use the smtp server, but then it worked fine. Thanks!

Ginga