Solution to Shutdown Issue

InFus1on · 15 Jun 2013 at 16:19

Hi all,

In the past week or so, I've been having some difficulty shutting my computer off at the end of each day. No matter if I reset, shut down or anything, it brings up the "Shutting Down" screen, with the spinning circle, and just sits there. I can move my mouse off my main screen and see it moving about on my other 2 screens while this happens. If I leave it a while (around half an hour), it starts back up and says "Windows has recovered from a failed shut down" or similar.

I've tried running Anti-virus, I've tried running CCleaner and disk cleanup etc. but as of yet nothing. Only thing I can think of now is to do a system restore and go back to some time last week/month.

Anyone know any other options? Specs are in my signature (I think)

Thanks all.

On Holiday · 15 Jun 2013 at 16:21

Try booting your pc without HDD (unless your OS is on it) and then see if it shuts down properly.

Megahackerd · 15 Jun 2013 at 16:23

it appears bsod?
if yes disable one peripheral (mouse, wi fi adapter, mouse printer) on at the time to find about, if no try it, it doesn't cost anything
MHD

InFus1on · 15 Jun 2013 at 16:25

YarwoodUK said:
Try booting your pc without HDD (unless your OS is on it) and then see if it shuts down properly.

I have the OS on my SSD, so I'm assuming you mean disable the storage drive from the boot sequence?

Megahackerd said:
it appears bsod?
if yes disable one peripheral (mouse, wi fi adapter, mouse printer) on at the time to find about, if no try it, it doesn't cost anything
MHD

I've never had a BSOD no, although this has only happened since I installed my Corsair headset, so you may be on to something there.

Megahackerd · 15 Jun 2013 at 16:25

to me my problem was the mouse that enter in conflict with the WiFi adapter given by virgin media
MHD

Megahackerd · 15 Jun 2013 at 16:28

InFus1on said:
I've never had a BSOD no, although this has only happened since I installed my Corsair headset, so you may be on to something there.

but disconnect all the peripheral, close all the programs, and see whatt happens, i recommend just let the keyboard.
also see if can shut-down on safe mode
MHD

Megahackerd · 15 Jun 2013 at 16:36

also when windows shut down it communicates with the registry, your might fail so use a program to fix it
http://www.systweak.com/aso/
there's one that i find on the net
also ccleaner got one but its not complete(just cleans)

InFus1on · 15 Jun 2013 at 16:57

It seems some sort of problem lies with my headset. I tried uninstalling it, but the uninstall won't run. I tried uninstalling the drivers from the Device Manager, and it just freezes, I can't reinstall the drivers, I can't uninstall what is already there, and I can't uninstall the program that came with the headset.

Looks like I'm gonna have to restore my computer all because of a headset.

Mathius · 15 Jun 2013 at 17:00

First try uninstalling all of that while in safe mode (not sure if this will help)

and like you said try a System Restore back just before your installed the headset.

---
Have you tried Driver Sweeper ?
Some people dont like using it, but man did it help me when trying to remove all of my AMD drivers.